Customer Service Assistant at Aquada Development Corporation Limited

Aquada Development Corporation is a food process company. Over the years, we have been committed to innovating new technologies and products that improve the quality of life while improving the built environment in which we operate. Our specializations range from food manufacturing, materials processing to process engineering. To achieve our technical goals, the Corporation hires the best available talent to conceive and implement its ideas, while we create a dynamic and rewarding work environment to nurture and sustain this creative spirit.

We are recruiting to fill the position below:

Job Title: Customer Service Assistant

Location: Umuahia, Abia
Employment Type: Full-time

Job Description

• As the demand for our products has grown, we are looking to hire a Customer Service Assistant to support our expanding operations.
• This role will support the management team by responding to phone calls, written inquiries, emails and other communication from our customers and associates.
• This position will require clear and ongoing understanding of all aspects of our operation in order to provide proper and effective digital media presence.
• The candidate will be based either in our head office in Umuahia, Abia State.
• Successful candidates will be expected to have prior experience working as a customer service agent, telemarketer, administrative assistants, or similar client-facing position.

Requirements
The ideal candidate will have most, if not all of the following:

• Candidates should possess a Bachelor's Degree / HND / OND qualification with 2 years work experience.
• Outstanding, polished telephone manners.
• Excellent and convivial communication skills across a diverse set of individuals and clients.
• Superior organizational skills to handle multiple tasks and overlapping responsibilities.
• Exceptional writing skills so as to support documentation tasks associated with this position.
• Demonstrated intellectual curiousity around people and consumer behavior.
• Excellent observational skills.
• Demonstrated ability to collaborate with a geographically disperse (virtual) team of colleagues.
•  Prior (or current) experience as a customer service agent, front desk associate or similar market-facing role would be advantageous.
• Prior experience working in a formal corporate environment would be considered advantageous.

Application Closing Date
1st September, 2022.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter that outlines their specific experience and how it relates to this position to: jobs@aquada.group using the Job Title as the subject of the mail.

Note

• Candidates should also clearly indicate their date of availability and a specific statement on their ability to relocate if offered a position.
• Applications submitted without a Cover Letter will be deemed non - responsive.