Altara Rent Agent at Altara Credit Limited

"Altara Credit Limited (“Altara”) is a Nigerian consumer and business services venture. Our core value proposition is to improve the quality of life for the average Nigerian by driving financial inclusion. Altara is built on serving the underbanked and the otherwise financially excluded. Our debut service is “buy now, pay later” where we allow formal & informal sector workers, and SME owners purchase a variety of products and equipment for their homes and businesses but instead of paying for the products in full upfront, pay a small amount over time.

We are recruiting to fill the position below:

Job Title: Altara Rent Agent

Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

• Skillfully sell rental loans to all qualified customers in the list sent by the rental loan coordinator.
• Follow up with interested customers by giving detailed information on processes, documentation, and loan limit.
• Timely interactions with FSA and VCR team to ensure seamless processes from start to finish.
• Respond to the applicant’s questions and resolve any rental loan-related issues professionally.
• Handle customer complaints and take appropriate action for timely resolutions
• Send a daily and monthly report of all customer interactions and feedbacks to the rental loan coordinator.
• Operate in compliance with all company policies.

Requirements

• Minimum of OND in related discipline.
• At least one year of work experience in sales or telemarketing.
• Proficient in Microsoft office.
• Excellent written and face interpersonal, communication, and persuasion skills.
• Familiarity with sales and upselling.
• Great attention to detail.
• Commitment to achieving performance goals.
• Great at time management, multitasking, and prioritizations skills.
• Good customer relations and telephone etiquette.
• Ability to work with a team and as an individual.

Application Closing Date
31st July, 2022.