WTS Energy provides recruitment and manpower services for the global oil and gas and energy industries. We supply engineers and consultants to our clients' projects and operations, and perform employment outsourcing services such as workforce management in oil and gas regions around the world. WTS Energy operates globally with offices in 14 countries and is operational in over 50 countries.
We are recruiting to fill the position below:
Job Title: Head, Retail Sales
Location: Apapa, Lagos
Job type: Permanent / Full-time
Business Unit: Sales
Category: Retail Business Unit
Directly Accountable to: Chief Marketing Officer (CMO)
Directly Accountable for: Retail Branch Managers
Indirectly Accountable to: Chief Operations Officer (COO)
About the Job
Purpose of Job – States the reason for the Job:
The Head, Sales is responsible for providing strategic and policy direction and managing the overall performance of the Sales team.
The incumbent’s sole responsibility is to provide policy direction for the sales force towards the attainment of corporate objectives through the development of marketing and sales vision & mission.
He/ She is also responsible for ensuring profitable returns on all company products sold through the various SBUs.
Job Duties & Responsibilities
Evaluate, monitor and respond to market trends, environmental changes, political and social implications, competitor activities and consumer preference with a view to grow market share in all product lines year on year.
Develop strategies for the upgrade of our retail outlets, structures and equipment for improved sales.
Develop strategies and plans for the promotion of products and service offerings.
Manage and increase profitability of all products sold .
Build a high performing sales force with thorough understanding and appreciation of the downstream petroleum market.
Ensure the attainment and compliance to our Corporate Credit strategy.
Provide leadership to the regions for effective performance and profit contribution.
Oversee regional operations activities and ensure regions get adequate support to achieve assigned volume targets
Develop marketing strategies for the achievement of increased products revenue targets, decreased operational cost as well as achievement of departmental targets.
Plan, direct and coordinate customer service strategies and manage customer relationships
Ensure full compliance to Control and Standard and EHSSQ policies as pertaining to sales
Give executive attention to all CASOM action points and drive to closure within timelines.
Ensure every member of your team is CASOM compliant.
Plan, Lead/ assist in aggressive monitoring and auditing of EHSSQ critical assets such as plants, terminals, LPG, Retail outlets and other installations to prevent all unsafe conditions and practices by employees and other stakeholders.
Ensure the deployment and full implementation of Business Continuity Strategies (disaster recovery) such as Emergency Response, Oil Spill Contingency Plan and monitor compliance via drills.
Liaise with HEHSSQ/ monitoring agencies and ensure compliance with OVHEM EHSSQ Statutory requirements such as Licenses/Permits etc.
Academic Qualification & Work Experience
A Good University Degree (preferably with a Masters)
12 - 15 years’ experience in a Marketing/Sales function in the oil & gas industry
Competences Required (Knowledge, Skills and Attributes):
Oil & Gas Industry Dynamics
Communication
Teamwork
Product Knowledge
Conflict Management
Leadership
Marketing & Sales
Business Performance Monitoring
Cost Management & Control
Organization Design, Structure & Culture
Strategic Human Resources
Budgeting & Budget Management
Adaptability
Planning & Organization
Stakeholders and Social Responsibility
Self & Stress Management
Value & Ethics
Partnering and Customer Service
Influence
Marketing Strategy
Working Conditions & Operating Environment
May need to manage steep timelines
Prolonged exposure to computer screens
Additional work hours may be required Key Results Areas (KRA) Key Performance Indicators (KPI)
% Increase in profitability and volumes
% Increase in staff productivity
% Decrease in operations cost
% Increase in Point of Sale and Point of Sale efficiency Job Requirements & Person Specification