Training Facilitator and Receptionist at Management Solution for Africa Limited (MS4A)

Management Solution for Africa Limited (MS4A) is a social enterprisethat provides services to start-up NGOs on new business development and resource mobilization, project management and proposal development, linking NGOs to donor grants and facilitating NGO start-up.

We are recruiting to fill the position below:

Job Titles: Training Facilitator and Receptionist

Location: Abuja (FCT)

Key Duties & Responsibilities - Receptionist

• Ensure that the visitors get customers help desk they required in a timely manner.
• Respond to inquiries and refer when necessary to the appropriate official or department.
• Ensure visitors complete the sign-In register
• Answer phone calls, questions or direct calls to appropriate personnel
• Take and record messages when required
• Assist with administrative functions including filing, photocopying documents, drafting memo and scanning as well as other related duties as required.
• Properly record all incoming and outgoing mails.
• Develop staff directory and update frequently.
• Perform other duties that may be assigned.

Key Duties & Responsibilities - Training Facilitator

• Facilitate in creating and implementing training programs
• Maintain training records (e.g. trainee lists, schedules, attendance sheets)
• Ensure training venues are clean and properly set up
• Prepare and disseminate material (e.g. instructional notes, feedback forms)
• Act as a point of contact for Trainers and Trainees
• Resolve issues as they arise at the venue of the training
• Submit reports on training activities and results
• Recommend improvements or new programs if need be
• Other duties as assigned by the Supervisor

Qualifications, Skills and Experience

• HND / B.Sc in any discipline
• Experience in Microsoft Office user including MS Word, Excel, PowerPoint, Access and Outlook
• Minimum of 1 year cognitive experience
• Must have fair verbal and written communication and interpersonal skills.
• Experience with email correspondence.
• Excellent and positive attitude
• Ability to multitask.

Application Closing Date
15th August, 2022.

How to Apply
Interested and qualified candidates should send their comprehensive CV and Cover Letter in only one attachment (MS Word document) explaining suitability for the job to: tfr@ms4africa.com using the Job Title as the subject of the mail.

Note

• Applicants are advised to provide their functional emails / mobile phone numbers on the application letter as well as three professional references.
• Candidates must provide functional email addresses and telephone numbers of referees.