Nicole Sinclair Consulting - Our client, a Multinational Automobile Service company, is recruiting to fill the position below:
Job Title: Sales Manager
Location: Victoria Island, Lagos
Employment Type: Full-time
Description
The Sales Manager is responsible for building and maintaining relationships with corporate customers to gain the patronage of the products and services of the organizations while opening up a new market niche in Nigeria.
The individual must be passionate about conveying and demonstrating the value of our services to win business and close sales opportunities
Responsibilities
Manage accounts through the full sales lifecycle beginning with business development, prospecting, and requirements definition through contract negotiations, signing, and post-sales support.
Act as the single point of contact for partners and direct customers and assume accountability and responsibility for the escalation of issues to appropriate departments and personnel
Participate in weekly activity and pipeline review calls, and provide activity, and account updates as requested.
Scout and develop new business leads across the various needing industries.
Set, track, and achieve/exceed sales, adoption, and engagement targets, aligned with company objectives, over 3-monthly periods.
Accelerate customer adoption through education and engagement.
Be the trusted partner and the single point of contact for accounts and coordinate the activities that help them achieve and experience long-term success with the company's value propositions.
Contribute to the creation and leveraging of marketing assets.
Capture client feedback and transfer/explain it to the service teams.
Monitor and analyze sales, adoption, and engagement metrics.
Suggest actions to improve sales and engagement performance and identify opportunities for growth.
Competency / Skill / Requirements
Undergraduate Degree in Business, Marketing or any related field
10 years of work experience, with a minimum of 5-7 years of proven track record in sales positions preferably in B2B markets, selling technology, machinery, or services
Demonstrated experience in handling multi-million naira accounts.
Knowledge & Experience:
Firm network in various industries
5+ years of demonstrable track record in a Business-to-Business (B2B) Sales or Account manager capacity; Having successfully sold to multinational companies will be an added advantage.
Hands-on experience in client engagement and an ability to deliver high-touch VIP customer service.
Experience in sales and engagement performance metrics and how to act on them.
Excellent communication, negotiation, and closing skills.
High, positive energy and an ability to orchestrate and sustain a rich cadence of client activities, such as on-site presentations sessions, webinars, etc.
Analytic skills and the ability to work hands-on with data is a strong asset
Willingness to travel.
Skills & Abilities:
Be ready to be a driving force to make things happen, and be ready to adapt to a fast-changing environment.
Be focused on growth, hungry for adding new customers, and selling new products and services to existing customers to help them grow and better serve their own customers.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Ability to quickly determine critical issues and get them resolved ability to get issues solved to ensure customer satisfaction.
Strong work ethic and able to work with minimal supervision. Proven ability to build and maintain working relationships with management, team members, colleagues, and external stakeholders
Ability to manage multiple priorities in a fast-paced environment
Ability to operate in a highly matrixed environment delivering local, regional, and global requirements.