Max Drive - We are a team of passionate people and a leading technology-enabled company driven by a vision to solve the mobility challenges in Africa. We want to get people and goods to their destinations hitch-free. It is personal for us because we understand the frustration of epileptic transportation. We are making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technologies and operators.
We are recruiting to fill the position below:
Job Title: Employee Welfare & Hospitality Expert
Location: Lagos, Nigeria
Job Type: Full time
Department: People Operations & Admin
Description
We are looking for an Employee Welfare & Hospitality Expert who will strategically oversee all aspects of our employees’ welfare and hospitality (mental & physical well being) to aid organizational productivity.
You will be a relationship management expert, thinking strategically in addressing employee welfare and hospitality needs, with strong organizational and problem-solving skills.
You will have strong research experience, an analytical mind and outstanding presentation skills.
You will be a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.
Responsibilities
What You’ll Do:
Build our employee welfare capacity and enables management effectiveness through the execution of proactive employee welfare/hospitality initiatives
Serve as a Hospitality Expert for Company Travels (local & international), health issues/emergencies
Create a seamless hospitality experience for all employees, especially expatriates
Develop new administrative procedures for employees needs, grievance and situationship management in terms of travels and health/death
Develop and provide comprehensive social and welfare services, including counseling and coaching to staff
Facilitate staff and their recognized dependants settling in the country and provide social and family services that promote and facilitate social integration within a new environment and culture
Prepare and organize organizational ceremonies
Prepare and organize town hall meetings, follow up on recommendations & actions
Oversee and monitor the implementation of the work-life balance guidelines
Act as the Unit’s interface with People Operations, Senior Management and Employees, to facilitate the implementation of welfare and employee experience initiatives.
Work with People Operations team to implement the use of automated tools; care & travel data and sick leave management as well as guidelines on Health and wellbeing
Work in tandem with the HSE team to recognize and address stress related illness and burnout; prevention campaign initiatives/training
Establish and maintain good relationships between Managers and staff (local & international)
Any other assigned task within the above scope of duties as may arise from time
Requirements
What You’ll Need:
Degree in Social Sciences, Business Administration or other related disciplines
Have a minimum of five (5) years of relevant practical working experience handling Welfare & Hospitality related duties in similar organizations
Capable of motivating, leading and inspiring enthusiasm and trust
Operational Effectiveness
Strong interpersonal and communication skill
Ability to build relationships across departments, work collaboratively and manage conflict constructively
Strong ability to manage competing priorities and projects
Ability to coach, develop and manage direct reports to a level of high performance
Ability to attract the right talent
Strong organizational and management skills
Ability to work efficiently and effectively
Ability to remain agile and multi-task effectively in a fast paced environment