Commercial Manager at an Integrated Marine Service and Logistics Provider - Dragnet Solutions Limited

Dragnet Solutions Limited - Our client, an integrated marine service and logistics provider in Nigeria, is recruiting suitable candidates to fill the position below:

Job Title: Commercial Manager

Location: Calabar, Cross River

Job Description

• Our client is recruiting for the role of a Commercial Manager who will manage, innovate and develop sales opportunities to grow the company’s market share with a high premium on customer satisfaction.

Key Job Responsibilities

• Monitor market activity in the region and develop/maintain a reliable data base of shipments with a bias for cargoes destined to the Eastern and northern parts of Nigeria as well as exports from these regions.
• Identify, evaluate and develop new business opportunities and feasibility reports supporting growth based on the insight derived from market analysis.
• Analyze revenue and operations statistics in order to have a full understanding of clients’ activities (past and present) and to forecast and plan for future volume of business.
• Supply input through the General Manager on long term objectives (that could be shared with other entities in the group).
• Set sales objectives on short term and medium term.
• Generate and maintain a periodic statistics of business activities in the terminal.
• Maintain an intelligence data base of competitor’s tariffs and activities.
• Assesses risks and makes recommendations based on a thorough analysis of all factors involved in a business situation.
• Network with key industry players and relevant government functionaries to create a positive identification with the company’s Brand.
• Organize visits and follow-up with existing customers.
• Organize visits and follow up for potential and new customers.
• Circulate objectives and market strategy to the Commercial team.
• Plan and supervise day to day activity of the Department and Co-ordinate activity in the Invoicing section.
• Supervise preparation of proposals and tenders.
• Ensure that adequate contractual terms and conditions are negotiated.
• Determine tariff and lease rates and value of terminal real estate in conjunction with GM.
• Manage client lease agreements and ensure client satisfactions at all times.
• Liaise with Operation Department to improve interface between the two Departments to ensure clients satisfaction.
• Ensure that reporting is executed according to established procedures/SOP and within agreed deadlines.
• Prepare budget for the department (in liaison with Head Finance/Accounts) and monitor variance on regular basis.

Key Performance Indicators

• Sales and revenue growth
• Market Share Growth
• Customer satisfaction
• Marketing Intelligence
• Stakeholder Management

 Job Specification

• Good University Degree; preferably at postgraduate level e.g. MBA
• Minimum of 10 years cognate work experience; 3 of which must have been at senior management level.
• Professional qualification e.g. ICM, CIM, CIPS,  etc. are an added advantage.
• Advanced knowledge of negotiation strategies, business development, and sales and marketing strategy.
• Working Knowledge of port and shipping industry is of critical advantage.

Job Competency Requirements:

• Marketing & Sales Management
• Business Communication
• Contract Management
• Ability to Process the Big Picture
• Advanced time management skills - comfortable and proactive working with deadlines
• Customer Focus
• Negotiation skills
• Strong numerical and analytical skills
• Advanced IT skills.

Application Closing Date
16th August, 2022.