Fast-Food Manager at Hello Fresh

Hello Fresh is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Fast-Food Manager

Location: Creek Road, Onitsha - Anambra
Employment Type: Full-time

Job Brief

• We are looking for a Fast-food Manager to lead all aspects of the fast-food daily operations.
• You will maintain a high-quality menu and motivate our staff to provide excellent customer service.
• The Fast-food Manager’s responsibilities include maintaining the fast-food revenue, profitability and quality goals.
• You will ensure efficient operation, as well as maintain high productivity, quality, and customer-service standards.

Responsibilities

• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage brand reputation and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community
• Recommend ways to reach a broader audience
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future fast-food operations

Requirements

• B.Sc Degree in Business Administration; Hospitality Management or Culinary schooling is a plus
• 2 - 4 years work experience
• Proven work experience as a Fast-food Manager, Restaurant General Manager,Hospitality manager or similar role
• Proven customer service experience as a manager
• Strong leadership, motivational and people skills
• Acute financial management skills.

Application Closing Date
24th August, 2022.

How to Apply
Interested and qualified candidates should send their CV in PDF format to: hellofreshrecruitment@gmail.com using the Job Title as the subject of the mail.