Relationship Manager, GS at Standard Chartered Bank Nigeria

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting to fill the position below:

Job Title: Relationship Manager, GS
 
Job ID: 2200020741
Location: Lagos
Schedule: Full-time
Job: Institutional Banking
Employee Status: Permanent

Summary

• Lead the origination and client relationship management for a portfolio of Global Subsidiaries clients.
• Focus on a range of Corporate banking products and services, with emphasis on those delivering NFR
• Active engagement and high level (‘c’ suite) contacts with senior executives within clients
• Maintain a strong working relationship with Credit, Legal and Compliance and other key stakeholders

Strategy:

• Lead the development and implementation of the client strategy for the designated portfolio as identified through the Account Planning process:
  • Accountability for delivering financial performance objectives (revenues, costs, RoRWA, etc)
  • Accountability for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk.

Business:

• Actively originate new business and grow the franchise by capitalising on bank competitive attributes (eg Network, Financial Markets, Transaction Banking etc), whilst selectively developing new relationships where required.
• Engage senior management and decision makers of key clients to improve the quality of dialogue with clients, promoting a move away from ‘transactional’ reactive client coverage to consistent value added partner/trusted advisor status. Anticipate clients’ needs and provide strategic advice, bringing in the relevant product and industry partners as appropriate.
• Maximise the profitable revenue to the Bank whilst maintaining focus on client outcomes, strengthening and deepening existing relationships both at the most senior level as well as at the operating level in the clients in the designated portfolio.
• Professionally represent Standard Chartered within region and internationally.
• Bring strategic thought to how the corporate landscape regionally/globally is changing and where areas of international growth lie.
• Ensure that industry and product knowledge is continually developed.
• Stay abreast and anticipate the developments of the Industries in which our clients operate.

Processes:

• Proactively manage the designated client portfolio to ensure:
  • Close ties exist with key stakeholders eg. Financial Markets, Transaction Banking, Corporate Finance Risk, Country CEOs, Service Delivery, etc.
  • Risks are appropriately identified and managed.
  • The client portfolio is managed in compliance with the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute to policy formulation
  • Key regulatory risks and concerns are raised into the governance framework throughout the GS team
  • All sales disciplines are adhered in accordance with GS/CCIB standards ie Account Planning, Call Reports, Deal Pipeline Management
• Develop opportunities through attendance at key Industry events as necessary.

People and Talent:

• Support the Head, Global Subsidiaries in providing leadership to the team and deputise in his/her absence.

Risk Management:

• Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients as identified.
• Ensure that key regulatory risks and concerns are raised into the governance framework throughout the Corporate teams

Governance:

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Adhere to local regulator CBN prescribed responsibilities and Rationale for allocation.

Other Responsibilities:

• Embed Here for good and Group’s brand and values in GS-Nigeria,
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Key Stakeholders
Internal:  

• Engage with product partners within the region and globally to ensure breadth and depth of client coverage and deepening.
• Engage with Client Managers on relevant client account management activities
• Consult with senior stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.

External:

• Designated point of contact with IC clients, acting as a trusted advisor/value added partner to clients
• Peers in the Corporate Banking sector

Key Requirements
Educational Qualifications:

• Post-Graduates / or Professional (e.g. CFA) qualification preferred, but not mandatory
• Sound knowledge of accounting and financial principles gained by experience or qualification
• Pass CCC / FICC credit certification (or approved equivalent) within 6 months of start date or upon availability (if not available in this timeframe) 

Experience & Skills:

• Minimum of [10] years’ relevant experience gained either in banking, treasury or accounting environment
• Knowledge of emerging markets capital products and service as well as experience in assessment of credit risk in large segments.
• Strong analytical ability, focused on the assessment and calibration of credit risk
• Strong verbal and written communication skills (in English), with proven ability to work across cultures and within a dynamic environment
• Able to hold credible dialogue at all levels of the organisation, as well as with clients
• Well organized, able to multi-task and balance competing demands

Our Ideal Candidate:

• Management and Leadership – Ability to prioritise, delegate, develop and motivate people.
• Analytical strength – to spot emerging risks, in particular forward looking industry trends.
• Gravitas – to engage with Relationship Managers and Clients alike, have the ability to challenge in a constructive manner.
• Collaborative – to work in partnership with stakeholders to ‘get things done’, fulfilling the Job Purpose.

Application Closing Date
18th August, 2022; 11:59:00 PM