Health Representative (Lagos) at Pfizer Nigeria

Pfizer - Good health is vital to all of us, and finding sustainable solutions to the most pressing health care challenges of our world cannot wait. That's why we at Pfizer are committed to applying science and our global resources to improve health and well-being at every stage of life. We strive to provide access to safe, effective and affordable medicines and related health care services to the people who need them.

We are recruiting to fill the position below:

Job Title: Health Representative

Reference ID: 4862093
Location: Lagos
Employment Type: Full time
Reports to: Health Representative Manager

Position Summary

• The Health Representative’s mission is to provide promotional content and enhance the customer experience.
• The role is responsible for maximizing Pfizer brand growth through promotional activities tailored to the needs of HCPs within the allocated territory.

Position Responsibilities
Customer Engagement:

• Engage with customers in-person and virtually to compliantly grow the business and drive product demand by proactively providing solutions to achieve business objectives and needs.
• Engage on promotional science-based brand messages and other ranges of content (e.g., disease state) to support the HCP in improving patient outcomes and experience.
• Acts as key Point of Contact for seamless (compliant) reactive only connection to Pfizer Subject Matter Expert (SMEs) and resources​
• Responsible for onboarding customers to new operating model and platforms (e.g. Digital Engagement Portal).
• Orchestrate ideal customer experience through relevant content selection based on knowledge of customer preferences.
• Implement strategies that drive HCP digital engagement adoption.

Territory Planning and Management:

• Develop and execute territory business plan in line with business objectives
• Track activities of the agreed plan and proactively report any potential barrier to achieve planned activities
• Recommend creative and innovative ideas/solutions to increase market share within the territory 
• Producing  reports according to Health Representative Manager recommendations and market needs.
• Organize and implement value-added programs across the territory
• Ensure timely and relevant customer insights and market intelligence is captured and shared via relevant systems

Reporting/Administration:

• Adherence to all relevant SOPs’
• Timeous recording of customer interactions within PforceRx
• Maintain an up-to-date and accurate customer list
• Timely and acccurate submission of expenses and remain within the allocated budget

Self - Development:

• Proactively implement and update personal development plan
• Own and drive your development plan
• Proactively receive and act on feedback from peers, trainers, and managers

Qualifications / Experience / Competencies

• Relevant Bachelor’s Degree.
• 3 - 5 years experience in the pharmaceutical/healthcare industry.
• Effective selling and presentation skills through virtual and face to face interactions.
• Digital and non-digital learning Agility.
• Good business knowledge and customer acumen.
• Demonstrated ability to work within a team/as a team player.
• Exhibit a high degree of flexibility in adapting to a rapidly changing environment
• Strong organizational and prioritization skills.
• Sound understanding of compliance and integrity principles.
• Basic Computer literacy e.g., Microsoft Excel / PowerPoint/Word /Outlook
• Demonstrated ability to work within a team/as a team player.

Non-Standard Work Schedule, Travel Or Environment Requirement:

• Driving Required (valid drivers’ license)

Application Closing Date
Not Specified.