Learning Manager at United Bank for Africa Plc (UBA)

United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Learning Manager

Location: Lagos
Job Type: Permanent

Job Objective(s)

• The Learning Manager is responsible for executing enterprise-wide learning initiatives across their designated region/directorates, coordinating efforts with HRBPs and business leadership.
• He/She also collaborates with internal and external stakeholders to identify learning needs within the specialized schools, determine strategies, and execute learning solutions that meet those needs.

Responsibilities

• Designs and develops training solutions based on analysis of learning objectives, audience, content complexity, and applicable modality(ies).
• Continually drives their own professional development, maintaining knowledge of best practices and new trends in the Learning & Development industry, and sharing that knowledge with the UBA Academy team, faculty, and other stakeholders.
• Recommends learning activities for staff based on career aspirations and identified development needs.
• Creates and assists in skill evaluation and assessments of capabilities as needed.
• Partners with business leadership across specialized schools and faculties to identify and analyze training needs and create an execution plan for addressing identified needs.
• Evaluates learning materials developed for the business to ensure the appropriate learning objectives and needs are met by the content and delivery modality.
• Coordinates implementation of training with business leadership, SMEs, and team members.
• Facilitates training programs to include, but are not limited to, train-the-trainer programs, staff development programs, and function-specific training.
• Conducts, monitors, and evaluates training programs, providing recommendations for improvements.
• Organizes and prepares metrics, reports, and dashboards for the impact of learning activities.
• Acts as a local resource for monitoring and tracking programs, using the business intelligence platforms as a single source of learner records.
• Assists in identifying performance measures and evaluation criteria for training programs.
• Ensures training is updated based upon changes to the business, standard operating procedures, and new or upgraded tools, processes, and equipment.
• Support Group-wide Learning Transformation initiatives and projects.

Qualifications

• First Degree in any relevant field.
• Additional qualification (M.Sc./MBA) is an added advantage.
• Accreditation as a ‘Certified Trainer’.
• Member of an HR Professional body e.g. CIPM, SHRM, CIPD.
• At least seven (7) years of cognate experience spanning across end-to-end training delivery, design, and execution.
• Practical experience in Instructional design & development

Candidate's Profile:

• The candidate for this position must have good knowledge and usage of digital and learning management platforms, relationship management, planning, and organizational skills, and good facilitation skills.

Knowledge & Skills Required:

• Business needs identification.
• Use of Digital and Virtual Learning Management platforms.
• Digital Savvy & Leadership.
• Relationship Management.
• Project planning & control.
• Attention to detail and the ability to work logically, consistently, and accurately.
• Good facilitation skills.
• Knowledge of Adult Learning Models.
• Proficiency in Microsoft Office.
• Experience in Instructional Design (ADDIE Model or similar).
• Time management skills.
• Problem-solving skills.
• Planning and organizational skills.
• Strong interpersonal skills.
• Networking skills, tact, and diplomacy.
• Ability to multi-task.

What We Expect From You:

• High degree of professional ethics, integrity, and responsibility.
• Highly organized, proactive, ability to work independently and take ownership of tasks assigned.
• Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
• High sense of confidentiality and discreteness.

What You Should Expect From Us:

• Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
• Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
• Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
12th September, 2022.