Manager, Learning and Knowledge Analytics at Panagora Group

Panagora Group is a woman-owned, small business providing novel and integrated solutions in global health and international development, provides long- and short-term professional labor to support strategic engagement, advocacy, and knowledge management and communications (KMC) activities through strategic planning, implementation, and capacity building for the Nigeria country office.

We are recruiting to fill the position of:

Job Title: Manager, Learning and Knowledge Analytics

Location: Abuja, Nigeria
Project / Activity: Global Health Supply Chain (GHSC)-Procurement and Supply Management (PSM)
Industry: USAID
Reporting: This post will report directly to the Senior Manager LKM & SC
Supervisory Role: This post will supervise an LKM & SC Regional Officer

Background

• The USAID Global Health Supply Chain Program-Procurement and Supply Management (GHSC-PSM) project provides procurement and supply management support to the US government-funded public health programs to ensure uninterrupted supplies of health commodities to prevent suffering, save lives, and create a brighter future for families around the world. In Nigeria, GHSC-PSM provides health commodity procurement services and systems-strengthening technical assistance that addresses all elements of a comprehensive supply chain.
• The project distributes HIV/AIDS, malaria, and family planning commodities to health facilities and laboratories throughout Nigeria’s 36 states and the Federal Capital Territory. It also leads the operationalization of the National Integrated Specimen Referral Network in Nigeria. Besides GHSC-PSM, the Nigeria implementing team also supports an agreement with the Global Fund to Fight AIDS, Tuberculosis, and Malaria to bolster public health supply chains by providing warehousing and distribution services for HIV and malaria commodities.
• The Manager Learning and Knowledge Analytics supports the project’s analysis, reporting and use of lessons and knowledge in improving efficiency and optimizing project results in Nigeria in line with the project's Learning, Knowledge Management, and Strategic Communication (LKM&SC) strategy.

Duties and Responsibilities

• Support the technical team, finance and operations team, Total Quality Management team, security team, and IT team, to proactively harness project-wide experience, data and lessons into compelling communication products. 
• Identify, coordinate, and directly draft learning, use case, and technical publications around best practices and lessons from our team’s work at state, regional and central levels; explore and lead innovative ways to disseminate and communicate the content of these publications
• Serve as the link with the Total Quality Management team and the LKM&SC team, proactively harnessing project data to synthesize lessons, and evidence-based decision triggers
• Keeps up to date on trends and innovations in program management, public supply chains, M&E, mobile data, and other external resources relevant to the project, and disseminates them across GHSC-PSM Nigeria
• Support the development and testing of data visualization tools, methods, and analytics to foster learning and adaptive management
• Proactively identify learning and knowledge gaps; research and leverage opportunities to address these gaps
• Interpreting data, analyzing results using statistical techniques
• Developing and implementing data analyses, data collection systems and other strategies that optimize efficiency and quality
• Lead and support efforts to turn data into information, information into project insight and insight into project results
• Identify, analyze, and interpret trends or patterns in project performance, experience, and learning
• Monitor performance, key project changes and decisions, and quality control plans to identify improvements.
• Carry out additional responsibilities as assigned.

Requirements

• Bachelor’s or Master’s Degree in Communications, Journalism, Public Relations, Library Science, Knowledge Management, Public Health, International Development, Mathematics, Economics, Computer Science, Information Management or Statistics or related field.
• Minimum of seven years of experience in communications, development data management, and visualization, experience working in the supply chain, public health, and/or USAID-funded projects strongly preferred.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant information with attention to detail and accuracy
• Excellent research skills and capacity to write clearly and persuasively (including to non-technical audiences).
• Adept at queries, report writing and presenting findings; demonstrated abilities in writing comprehensive reports and high-quality abstracts for national and international conferences.
• Excellent command of the English language (verbal and written) with a proven ability to communicate complex information to non-experts (writing samples will be requested).
• Experience harnessing project experience, lessons, and successes into compelling communication products including technical reports, technical briefs, and success stories
• Excellent organizational and project management skills, with the proven ability to meet tight deadlines and juggle numerous projects simultaneously in a fast-paced environment.
• Excellent interpersonal skills and ability to establish and maintain strong working relationships with all levels of staff, partners, and other stakeholders.
• Excellent computer skills in a full range of software, including PowerBI, Smartsheets, Microsoft Office 365, Adobe Creative Cloud, and/or other graphics programs.

Working conditions:

• This is a long-term position for the life of the contract based in Abuja, Nigeria.

Application Closing Date
Not Specified.