POS Repair Technician at PalmPay Limited

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: POS Repair Technician

Location: Ikeja, Lagos
Employment Type: Full-time

Duties & Responsibilities

• POS installation, maintenance, Troubleshoot, diagnose, and repair of hardware and software.
• Document, prioritize and follow up on all support tickets.
• Propose and evaluate technical solutions and alternatives.
• Working knowledge of Regular, Android and Sunmi POS devices is an added advantage.
• Manage all on site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Supports and maintains merchants POS systems and terminals
• Perform diagnosis, troubleshooting, hardware repairs of POS systems, backup and other maintenance tasks.
• Managing the maintenance of all the POS terminals via Terminal management system with firmware and applications upgrade.
• Provide System Administration for POS Terminal Management system
• Monitor and report on activities and provide relevant management information for the solutions.
• Serve as advisor to our employees by answering all of their sales related questions and concerns.

Qualifications

• OND / HND / B.Sc / B.Eng in relevant technical discipline.
• Minimum 1 year experience handling POS Hardware and / Software technical support.
• Experience in the Financial / Fintech Sector is preferred.

Application Closing Date
31st August, 2022.