Global Partner Solutions Leader at Microsoft Nigeria

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. At Microsoft our mission and values are to help people and businesses throughout the world realize their full potential.

We are recruiting to fill the position below:

Job Title: Global Partner Solutions Leader

Job Number: 1444511
Location: Lagos
Travel: 25-50%
Profession: Sales
Employment type: Full-Time 
Role type: People Manager
Work site: Up to 50% work from home

Job Description

• Manages the development of plans to offer targeted strategies that satisfy customers' Key Performance Indicators (KPIs) and align the right partner solution strategies for customer and industry needs.
• Enables and empowers others to drive cloud businesses growth at or above targets, and accelerate customer/partner value realization through cloud services consumption across our solution areas.
• Runs the business within the segment, drives the strategic directions, instructs managers and teams on how to think creatively in response to customer/partner needs and competition, and drives transformation among internal teams.
• Leads and drives as a role model the external agenda of all sellers to build and influence the market. Motivates and brings teams together.
• Reinforces and sets the tone for an organizational culture for collaboration.
• Drives the implementation of customer relationship development strategies across the organization.

Responsibilities
People Management:

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model - Live our culture; Embody our values; Practice our leadership principles.
• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
• Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

Managing Partner and Leader/Stakeholder Relationships:

• Takes escalations from managers and works across various teams (e.g., Digital Sales, Field Sales, Marketing, Category Teams and Field Specialist teams) to optimize customer lifetime value by supplementing global data with local insights for optimization.
• Proactively cultivates trusting and influential relationships with leaders/stakeholders, while also leading a team to elevate leaders/stakeholders relationships and execute on Microsoft sales strategies with business and technical decision makers to secure buy in and close sales.
• Defines and demonstrates strong leader/stakeholder engagement strategies to enable their team to build strong relationships with leaders/stakeholders to drive strategic change decisions.
• Advocates on behalf of stakeholders internally, ensuring requests and needs across their book of business are being addressed.
• Focuses on the customer and partner business initiatives.
• Brings value to the leader/stakeholder's strategy discussions.
• Drives partner engagements, behaviors and partner decision making. Navigates complex sales cycles through multiple ecosystems (e.g., customer, partner, retailers, integrated service/software vendors [ISVs]) and centralized marketing engine.
• Coaches and guides the driving of end-to-end business solutions to increase average deal sizes.
• Drives cross-organizational clarity and supplements global data with local insights to optimize for customer lifetime value through acquisition, retention, and growth strategies leveraging scalable routes to market.
• Examines changing business model transformation for the consumer business to ensure that Microsoft products are effectively incorporated into retailer's business models to drive acquisition and retention.

Digital Transformation Growth:

• Defines expectations and sets strategies for teams to better understand business outcomes that drive digital transformation relevant to their customers/partners across lines of business and coaches teams to partner with internal teams to accelerate the customer/partner digital transformation.
• Enables and empowers managers (e.g., specialist sales, technical specialist) to drive cloud businesses growth at or above targets, and accelerate customer value realization through cloud services consumption across our solution areas:
  • Modern Life, Gaming, Modern Workplace, Apps and Infrastructure, Data and Artificial Intelligence (AI), and Business Applications.
• Coaches and guides cross-organizational teams on strategic projects and high-impact business solution deployments that enable digital transformation and deliver business value.
• Serves as subject matter expert and leverages impactful industry insights into partner engagements and sales meetings by understanding partner specifics as related to segment leadership service areas.
• Leads a diverse and inclusive workforce.
• Creates/hires a diverse team.
• Fosters an inclusive working environment via the ten inclusive behaviors.

Culture and Leadership at Scale:

• Drives initiatives and capabilities needed to drive success within scope of accountability and works to develop/mentor/coach talent internally or develop plans to attract needed talent to Microsoft.
• Serves as Microsoft advocate to connect with customer and partner.
• Acts as systems thinker with deep business insight and know-how of levers to use across the business to drive the ecosystem for both direct and at-scale customers.
• Defines expectations and sets strategies with other teams and organizations to determine the health of co-selling process within the region, and address internal and partner capacity and capability needs.
• Develops a high-performing team by hiring diverse talent, prioritizing development, leading by example, and preparing people for more senior positions in other parts of the organization.
• Leads and drives as a role model the external agenda of all sellers to build and influence the market.
• Drives their team's cultural development in alignment with organizational goals.
• Serves as the champion for compliance.

Performance Growth and Improvement:

• Coaches their team to successfully execute the sales plays and customer/partner Transformation strategies (e.g., reshape the partner and customer ecosystem, accelerate connection to customers through excellence in sell or co-sell motion execution).
• Supplements global data with local insights to optimize for customer lifetime value through acquisition, retention, and growth strategies leveraging scalable routes to market.

Sales Planning and Execution:

• Remains accountable for successful cross-organization execution for plans. Lands overall strategy, drives alignment to that strategy, and helps ensure the plan is executed.
• Provides strategic direction on how to address customer/partner needs and how to best serve them.
• Ensures optimization of sales and marketing engines to be able to tailor and drive route to market.
• Holds regular account, segment, and/or territory discussions and opportunity reviews with team members, checking for adherence to business processes, tools and account priorities (e.g., quarterly business update).
• Develops go-to-market (GTM) approach.
• Details and implements constructible plan for refining it. Leads segments in strategic sales planning that includes customer segmentation, coverage, shared resource capacity planning, and quota setting.
• Builds and influences the strategic area partner plans and drives execution through a team of build, go-to-market (GTM), and co-selling resources.

Orchestration and Collaboration:

• Collaborates with key stakeholders in the business to build a sustaining growth engine that is cohesive, resilient, and optimized.
• Serves as a thought leader in retail industry groups.
• Has technology-driven professional presence in the market.
• Considers global perspectives in best practices and shares with teams.
• Creates shared vision with v-team manager peers to ensure right team members are aligned to the right opportunities.

Other:

• Embody our culture and values.

Qualifications
Required / Minimum Qualifications:

• Bachelor's Degree in Business Administration, Computer Science, Engineering, Business Management, or related field AND 8+ years related experience, including senior sales leadership roles, managing high performance sales and technical-sales teams, coaching solution sales and account development strategies, exceeding quotas by leading sales teams along complex sales cycles through a partner ecosystem and centralized marketing engine, Global, Area-level Business Management as a leader of Sales, Customer, Partner teams selling technology solutions/practice development, cloud/infrastructure technologies, and/or subscription services
• OR equivalent experience.

Additional or Preferred Qualifications:

• Bachelor's Degree in Business Administration, Computer Science, Engineering, Business Management, or related field AND 15+ years related experience, including senior sales leadership roles, managing high performance sales and technical-sales teams, coaching solution sales and account development strategies, exceeding quotas by leading sales teams along complex sales cycles through a partner ecosystem and centralized marketing engine, Global, Area-level Business Management as a leader of Sales, Customer, Partner teams selling technology solutions/practice development, cloud/infrastructure technologies, and/or subscription services
• OR Master's Degree in Business Administration, Computer Science, Engineering, Business Management, or related field AND 12+ years related experience, including senior sales leadership roles, managing high performance sales and technical-sales teams, coaching solution sales and account development strategies, exceeding quotas by leading sales teams along complex sales cycles through a partner ecosystem and centralized marketing engine, Global, Area-level Business Management as a leader of Sales, Customer, Partner teams selling technology solutions/practice development, cloud/infrastructure technologies, and/or subscription services
• OR equivalent experience.

Benefits and Perks
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work:

• Industry leading healthcare
• Savings and investments
• Giving programs
• Educational resources
• Maternity and paternity leave
• Opportunities to network and connect
• Discounts on products and services
• Generous time away.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Microsoft  is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.