Operations Attendant at a Newly Established Water Park - HR Vault (Consulting)

HR Vault (Consulting) - Our client, a newly established Water Park located in the heart of Abuja, is recruiting to fill the position below:

Job Title: Operations Attendant

Location: Abuja (FCT)
Employment Type: Contract

Job Summary

• We currently require the services of Attendants to ensure guests are properly attended to by the pool, slides, decks, and seating areas.

Responsibilities

• Perform all pre-opening and closing checks set by the Operations Manager/Supervisor.
• Conduct facility tour for customers and give them the required information about the park; specifically, activities, pricing, rules and regulations (pools and slides); and ensure that all Out of Bound areas are not accessed by customers.
• Adhere to all operating procedures as outlined in the waterpark standard operating procedures. This includes, but is not limited to: completing safety checklists, monitoring waterpark attractions, cleaning waterpark area, immediately addressing any maintenance concerns and/or stopping operation, if necessary.
• Monitor and maintain control over queue areas and towers and safely dispatch riders down waterslides.
• Attend team briefing and ensure that all duty posts are properly manned.
• Communicates all swim/play area rules to customers and ensure that they are adhered to always.
• Ensure Customer’s complaints are resolved, feedback is properly documented and submitted to the Manager.
• All incidents in the park must be properly logged/documented and brought to the attention of the Manager. Notify the security team in cases of suspicious activity.
• Assist with facility inspections and inform the manager of any repair that needs to be carried out.
• Make sure all misplaced items are logged in the Lost & Found Inventory and handed over to the park management.
• Provides guests with floats, clean towels and takes dirty towels to the laundry.
• Performs other tasks as directed by the manager.

Person Specification

• OND qualification with 1 - 2 years work experience.
• Must have a cheerful disposition.
• Great customer service and people management skills.
• Should enjoy working with children.
• Excellent self-hygiene and grooming
• Good crisis/conflict management skills.
• Must be comfortable wearing knee-length shorts
• Willingness and ability to learn quickly.
• Must not be older than 30years old
• Females are encouraged to apply.

Physical Demands / Job Requirements:

• Must be able to sit, stand, and walk for long periods of time throughout the day.
• Must be able to work outdoors at various times throughout the year.
• Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing, and speech.
• Requires occasional kneeling and bending.
• Requires working on weekends and public holidays.
• Requires occasional liftingand carrying.

Salary
N50,000 Monthly.

Application Closing Date
31st August, 2022.