Relationship Manager, Premier Banking at Workforce Group

Workforce Group is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organizational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders.

We are recruiting to fill the position below:

Job Title: Relationship Manager, Premier Banking

Location: Port Harcourt, Rivers

Job Purpose

• To deliver high quality service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.
• To deliver on agreed individual targets for deposit growth, revenue, PBT, product sales and new client growth targets.
• Work with EDC to provide wealth management services to customers.
• This position is responsible for driving the Premier Banking Business downstream and reaching out to Premier Customers.

Key Responsibilities
Business and Financial Performance:

• Proactively develop client relationship, anticipate and provide solutions to client needs and give high priority to client satisfaction, with responsibility for meeting or exceeding agreed performance targets and objectives.
• Ensure that client instructions are duly affected by applying all standard checks and controls in coordination with other departments.
• Achieve a satisfactory level of knowledge of Premier Banking products and services by keeping up to date with related developments.
• Strong understanding of economics and financial markets, focusing on the fixed income and equity space.

Customer Excellence:

• Handle client queries of day to day nature and assist in resolving client’s problems within the team.

Leadership and People Management:

• Track and provide weekly reports on Portfolio performance at RM level
• Team Player.

Process, Control and Operational Performance:

• Ensure full adherence to Operational Risk and Compliance guidelines e.g. KYC and anti-money laundering measures.
• Constantly monitor credit portfolio to ensure maximum of 3% NPL.

Strategic initiatives:

• Lead strategic initiatives that will create business growth.

Experience & Qualifications

• Bachelor’s Degree 
• At least 5 years experience in a consumer banking-based line of business.

Skills, Capabilities & Personal Attributes:

• Customer/market orientated and Networking
• Ability to establish direction and drive execution
• Excellent at delivering and owning results  
• Strong interpersonal, influencing and communication skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online