Product Manager (Fintech / Remittance / MSB) at HR-EX Consulting

HR-EX Consulting partners with small businesses looking for affordable HR professional advisory and services. In practice, we operate as an outsourced HR department and provide professional HR services for small businesses for a fraction of the cost of hiring a full-time staff.

We are recruiting to fill the position below:

Job Title: Product Manager (Fintech / Remittance / MSB)

Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities

• Managing every aspect of a product's development from conception to completion
• Testing samples and researching a sample product's effectiveness and impact
• Assessing and identifying product opportunities to determine which are worth pursuing
• Analyse data, polling customers to assess a product's need and viability
• Determining the right features for a product to ensure its effectiveness within the market
• Identifying and defining the target customer's needs and using this information to develop relevant products
• Oversee product strategy development and define the steps required to bring the product to fruition
• Liaising with external parties, vendors, integration partners
• Project Management and relevant tools
• Undertake competitor, market, customer, and alternative product research.
• Identifying effective process workflows and efficient product support.
• Help troubleshoot application issues, systems issues, networking problems, and login issues
• Provide general help to other members of the team on systems usage.
• Perform software installs
• Develops and conducts system test plans
• Evaluates the performance of existing systems, identifies and evaluates the suitability of adjustments that will improve performance
• Provides technical support to operations staff and developers during the resolution of problems
• Supports the customer in a technical help desk environment
• Office365 Management and user administration.
• Providing IT security and ensuring compliance with systems administration and control.
• User administration and systems support for remote teams

Requirements

• Candidates should possess a Bachelor's Degree.
• Ability to work with and demonstrate adequate knowledge of other unit workflows: Sales, Digital Marketing, Customer Support, Compliance, etc.
• Familiar with web development, mobile applications, troubleshooting, domain, SSL, and other related functions administration.
• Willingness to understand and keep to date with regulatory, competition, market, and business environmentdevelopments.

Application Closing Date
Not Specified.