Spa Therapist at Dreams Placement Hub

Dreams Placement Hub is a recruitment and placement agency that finds the best suited skilled, semi-skilled and unskilled candidates for temporary or and permanent opportunities in both the formal and informal sectors.We connect employers with the best candidates for the job.

We are recruiting to fill the position below:

Job Title: Spa Therapist

Location: Lekki, Lagos
Employment Type: Full-time

Job Brief

• We are looking for a qualified Spa Therapist to provide professional and engaging wellness therapies and massage treatments to our clients.
• You will offer a full range of treatments to fulfill different client needs and objectives.

Responsibilities

• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
• Maintain equipment and sample inventory of products
• Keep documentation and maintain clients files
• Keep a clean and stocked room
• Acknowledge and respond to relevant customer queries, needs and expectations
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Cooperate with and report on administration on any arising issues
• Apply best practices and be up to date with market trends
• Providing different types of massages such as beauty treatments, and massages.
• Keeping detailed records of massages, treatments, and therapies that are performed on each spa client.
• Communication with massage guests to modify the massage technique as needed.
• Resolving complaints from guests and reporting any incidents for the manager.
• Cleaning, sanitizing the work areas and changing the sheets of the treatment room
• Cleaning the equipment and instruments before every use.
• Explaining treatments, massages, and therapies to guests, as well as offering appropriate suggestions as required.
• Ensuring that your spa is loaded with spa equipment and reporting any shortages to the supervisor.
• Inquiring about allergies and medical conditions before providing spa treatments.
• Conducting closing and opening procedures.
• Scheduling guest appointments.
• Arranging treatment rooms, workstations, and drapes.
• Checking the levels of oil and creams, and ensuring that the par levels of stocks are maintained throughout the day.
• Providing individualized bodywork treatment that satisfies the needs of the client and needs.
• Collecting the fundamental medical history of a patient, examining any health issues or ailments, and recommending an appropriate treatment based on the health status of the client.
• Reviewing the needs of guests and inquire about any contraindications such as allergies and high blood pressure and pregnancy before beginning the program.
• Keeping the spa or treatment room clean following normal operating procedures.
• Taking note of the hours of operation and memberships, reservations, treatments, fees, and other important information regarding the spa.
• Creating and organizing a workstation with the appropriate materials.
• Reporting any shortages to the supervisor.
• Having a solid knowledge of the spa packages, special rates, and prices.
• Ensuring that a high level of service and cleanliness is kept throughout the spa.
• Offering massage to guests by using the proper products.
• Keeping up-to-date with the proper maintenance and the use of equipment.
• Utilizing massage pieces of equipment only for the purpose for which it was designed.
• Responding to guests requests promptly, no matter how busy and regardless of the time of day.
• Maintaining positive relations with guests throughout the day and keeping confidential client information and confidentiality.
• Finding a way to address guests complaints, while ensuring satisfaction.
• Informing the management of any issues or complaints from guests.
• Managing the emergency procedure and immediately reporting any critical incident to your supervisor.
• Assisting with the folding and washing of the linens in treatment rooms.
• Helping in all aspects of leisure and recreation when needed.
• Performing any other tasks as directed by the management.

Requirements

• Degree or current license in Aesthetics or Physiotherapy with 2 - 5 years work experience.
• Proven work experience as a Spa Therapist
• Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies
• Experience in sales will be considered an asset
• Excellent knowledge of English language
• Communication and customer service skills
• Positive attitude
• User level computer skills.

Salary
N80,000 - N100,000 / month.

Application Closing Date
5th September, 2022.