Senior UX Researcher (Remote) at Andela Nigeria

Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, Rwanda and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage.

We are recruiting to fill the position below:

Job Title: Senior UX Researcher

Location: Remote

Position Description

• As a Sr. UX Researcher, you will help plan and conduct a variety of research projects that support product development roadmaps, including generative, evaluative, qualitative, and quantitative research. The research you produce will play a key role in informing our product and UX design decisions. You will report to our UX Research Manager and work closely with UX designers, product managers, product marketing, client-facing roles, developers, and other colleagues across the business.
• This role is part of a new and rapidly growing product design team. We are a collaborative multidisciplinary team that is designing fast and thoughtfully for a global user base.

Responsibilities

• Foster and grow user-research driven culture within the organization 
• Work collaboratively with product and design leads to identify and prioritize research questions that support our product roadmap and business objectives
• Identify the best method or mix of methods based on research questions, timeline and resourcing as necessary
• Communicate research insights in compelling actionable presentations, reports, and artifacts for designers, product managers, and other colleagues
• Teach and mentor designers and product managers on the value of UX research and various research methods
• Help advance our UX research practice by proposing improvements to our research processes as needed

Requirements

• 4-7 years of experience in UX research or related field
• Track record of conducting impactful research
• Experience with conducting your own research operations (we are growing but for now we do not have a dedicated research operations function)
• Proven experience in end-to-end UX research process both in-person and remotely
• Ability to quickly adapt to changing business environment
• Experience and understanding of the development process between engineering, product management and product design
• Experience and fluency with remote research tools (UserTesting, Optimal Workshop, dscout, etc.)
• Experience with remote collaboration tools (Mural, Miro, Lucidspark, Airtable, etc.)
• Familiarity with design systems and design tools such as Figma, Sketch.

Preferred Qualifications:

• Experience working on a B2B product or experience
• Track record of working effectively with internal sales and customer success teams to collect customer feedback
• Experience working with external research vendors

Benefits

• Fully Remote work culture - we hire globally and all of our roles are fully remote!
• Bring your own device stipend - buy your own laptop with funds from Andela
• Quarterly work from home stipends
• Flexible working hours
• Equity (as a part of compensation package)
• Healthcare, 401k / pension (US only)
• Andela Affinity Groups
• Growth & development paths
• Generous Paid Time Off, Parental Leave, Compassionate Leave
• And more to come! We're on a journey to reimagine global benefits at Andela

Application Closing Date
Not Specified.