FO Manager (ISOC) at a Telecommunications Company - PeaKay Consulting

PeaKay Consulting - Our client, a Telecommunications Company, is recruiting suitable candidates to fill the position below:

Job Title: FO Manager (ISOC)

Location: Lagos
Employment Type: Full-time

Job Description

• ISOC BO Team management
• ISOC BO/FO Technical Competence improvement
• Provide L2/L3 support to ISOC FO/BO and field resource.
• Resolving complex faults on the Network
• TT Parameter Configuration
• Event Configuration
• WO Alarm Configuration
• Alarm Filter & Template configuration
• Query Service & Common query versatility
• Batch Ticket Creation Excel Create Ticket
• Batch Ticket Handling & Process
• Alarm event configuration
• Auto TT configuration
• GIS Key event task configuration
• Online Tracker Management
• OWS Dashboard Management
• Alarm Configuration
• Pre-RCA Analysis
• OWS resource utilization monitoring
• Basic Probe diagnosis
• Business logic definition.
• Automation requirement logic design
• Automation track & manage.
• Process SOP & Handbook design.

Key Requirements

• TX L2/L3 capabilities
• Advanced data analysis capabilities
• Advanced Fault Management capabilities
• Experience in NOC leadership role
• Team and resource management capabilities
• ICTOM Basics
• ICTSM Basics.
• NOC Automation Basics.
• In-depth understanding of business requirements, MSUP, etc.

Application Closing Date
15th September, 2022.