Senior Specialist, Supplier Relationship Management at IHS Towers

IHS Towers is one of the largest independent owners, operators, and developers of shared telecommunications infrastructure in the world by tower count and is the only towerco solely focused on the emerging markets. The Company has more than 38,000 towers pro forma across its 11 markets, including Brazil, Cameroon, Colombia, Côte d’Ivoire, Egypt, Kuwait, Nigeria, Peru, Rwanda, South Africa, and Zambia.

We are recruiting to fill the position below:

Job Title: Senior Specialist, Supplier Relationship Management

Location: Lagos, Nigeria (On-site)
Job type: Full-time 
Level: Mid-Senior level

The Opportunity

• IHS Towers is expanding our global footprint and we are seeking an individual to join our team as Senior Specialist, Supplier Relationship Management in Nigeria.
• The individual will qualify new suppliers, monitor delivery performance, control compliance to requirements, and implement quality improvement and mitigation actions to supply chain issues.

Key Responsibilities

• Perform supplier approval/qualification prior to selection as new supplier.
• Perform Quality Surveillance Responsible for nominated supplier(s) ensuring supplier reviews are in line with Business processes.
• Perform industrial qualification of new products, on time on quality in line with their commodity strategy and business development.
• Perform Supplier Control Review (SCR) with planned surveillance/monitoring activities available and loaded in ERP required to assure qualified status of existing suppliers in compliance with IHS Supplier Code of Conduct.
• Responsible for data integrity validation by managing and updating Supplier Master Data for nominated suppliers in each category
• Lead or participate in on-site audits or remote audits (as applicable) of new and existing suppliers using applicable standards to support IHS Supplier Audit and Assessment.
• Generate metrics to provide visibility of audits due, planned audit dates, audits complete, audit reports process timelines and overdue audits.
• Verify supplier’s compliance with IHS and Telecommunications Authorities requirements.
• Responsible for the level of delivery (D1) & quality (R1) performance for contracted commodity supplier ensuring achievement of annual Supply Chain targets.
• Responsible for ensuring that the Commodity Supply Chain has sufficient capacity to meet all existing and future IHS Business/Program needs.
• Responsible for Risk Management within his scope ensuring that appropriate mitigation and action plans are in place at suppliers.
• Perform risk assessments and provide inputs to the development of recovery plans and corrective and preventative actions related to supplier claims, disputes, etc.
• Propose, monitor, and execute supplier remediation actions and mitigation plans when risks or non-compliance events are identified.
• Manage and Conduct regular reviews on supplier's progress, appropriate and timely escalating timely of any non-performance.
• Develop supplier assessments, score cards and other analytics to enable the effective management of supplier performance.
• Initiate and drive problem-solving with suppliers regarding non-compliant materials or defects and ensure that suppliers have sufficient failure analysis facilities and resources.
• Identify solutions to complex problems with a focus on continuous improvement practices to drive Corrective Action and Preventive Action.
• Contribute to the development of Commodity strategy.
• Contribute to Commodity Supply Chain & Quality related Cost reduction projects to support commodity annual targets.
• Verify commodity adherence to Business Process and Methods. and compliance with Business and appropriate Telecommunications Authorities requirements.
• Conduct regular reviews with internal customers representatives to ascertain the level of customer satisfaction. Analyze these findings and devise ways to maintain or improve their satisfaction level.
• Develop collaboration with Suppliers and internally between different functions and COEs, by implementing new ways of working.
• Escalate risks/issues with legal implications arising from the contracting process to the relevant Legal and Compliance teams
• Perform other tasks and duties as assigned by the Associate Director, Supplier Management.

Key Qualifications & Experience

• Bachelor’s Degree in Petrochemical, Mechanical, Electrical Electronics, Telecoms related field or Non-Technical Degree with relevant Supply Chain or Quality work experience
• Professional certifications, e.g., Member of the Chartered Institute of Procurement and Supply (MCIPS), Certified Supply Chain Professional certification (CSCP), Supplier Quality Professional (CSQP), ISO9001 Certified Auditor will be an asset.
• Knowledge of lean management (Six Sigma Green or Black Belt) is desirable.
• +10 years’ related supplier quality management experience, analyzing and solving quality problems and being involved in quality improvement projects is preferred.
• Knowledge of relevant Electronics & Telecoms industry standards e.g., ISO9001, TL9000, TIA-942, TIA-322 etc. and National Communications Commission (NCC) regulations, would be advantageous.
• Ability to work within the supply chain to identify and drive root cause and corrective action utilizing quantitative, qualitative analytical capabilities to communicate and influence others in a concise, data driven manner.

Behavioural Competencies:

• Collaboration & Teamwork

Functional Competencies:

• Market & Supply Chain Management
• Supplier Management
• Contract Management
• Vendor Management
• Process Improvement
• Auditing
• Supplier Risk Management
• Stakeholder Management
• Business Communication

Organizational Competencies:

• Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
• Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
• Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
• Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.

Application Closing Date
19th September, 2022.