Network / Systems Administration (Technical Services) at PPC Limited

At PPC, we turn ideas into solutions and help businesses to create and implement exceptional user experience. We are specialized systems integrator

We are recruiting to fill the position below:

Job Title: Network / Systems Administration (Technical Services)

Location: Victoria Island, Lagos,
Employment Type: Full-time

Job Purpose

• To ensure Systems and Network objects companywide are functional
• To ensure the functionality of all Company Systems and Network Objects

Job Responsibilities
Key Result Area 1 - Systems Management & Operations:

• Manage and maintain messaging and collaborating systems (Ms Exchange and Google G-Suite)
• Maintain system and verify that peripherals are working properly.
• Identify and solve problems that arise with computer networks and systems
• Update system as soon as new version of OS and application software comes out
• Monitor computer networks and systems to identify how performance can be improved
• Maintain network and computer system security and ensure that all systems are operating correctly
• Collect data in order to evaluate the network’s or system’s performance and help make the system work better and faster.

Key Result Area 2 - Hardware & Software Management:

• Servers’ management and maintenance.
• Monitor system performance and quickly arrange repair for hardware in occasion of hardware failure.
• Install software and create a backup and recovery policy
• Install all network hardware and software and make needed upgrades and repairs
• Monitor network communication.

Key Result Area 3 - User & Vendor Management:

• Users supports and administration (setup and maintaining accounts)
• Train users on the proper use of hardware and software
• Password and identity management
• Implement the policies for the use of the computer system and network Setup security policies for users.
• Add users to a network and assign and update security permissions on the network
• Sourcing for genuine affordable consumables and ensure they are effectively utilized.
• Assist BPMO establish vendor supplies meet with the customer’s specifications.

Key Result Area 4 - Personal Development:

• Update job knowledge
• Participate in educational opportunities and read professional publications
• Maintains personal networks
• Participation and membership of professional organizations.

Key Performance Indicators
Key Result Area 1 - Systems Management & Operations KPI:

• System Maintenance
• 99.99% provision of necessary computer tools and consumables.

Key Result Area 2 - Hardware & Software Management- KPI:

• Defective servers/workstations are brought to operation within 24hrs max
• Daily backup of all the servers.

Key Result Area 3 - User & Vendor Management- KPI

• 95% of user system availability
• 97% email services availability.

Key Result Area 4 - Personal Development- KPI:

• Professional Membership and participation
• Number of training and development activities.

Job Specification

• Education: M.Sc in Computer Science
• Professional Qualification: MCSE,CCNA, ITIL
• Experience: 3 - 5 years in Network and systems Administration

Application Closing Date
4th October, 2022.