Front Desk Officer at Proforce Limited

Proforce Limited was incorporated in 2008 as a total defence solution provider specialized in armoured vehicles and personal protection. The company’s focus is on the delivery of confidence in protective mobility. We have developed a vibrant market for security and mobile protective products within Nigeria and Africa.

Proforce has exploited its deep technical know-how to produce outstanding armored products for Government Agencies, Corporate Bodies, Diplomatic Communities and the Private Sector within Nigeria and Africa. Proforce has utilized its superior craftsmanship to producing outstanding products using only Internationally Certified Ballistic Standard Materials. Our Manufacturing plant is located in Ogun State and Rivers State with Corporate Offices in Lagos and Abuja, Nigeria.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Abuja (FCT)

Job Summary

• Provision of excellent customer service to the clients and ensuring exquisite appearance of the front office as well as other offices in the administrative block and effective customer relationship management.

Job Description

• Attend to clients’ enquiries
• Issue visitor’s tags to visitors/clients
• Receive, direct and relay telephone messages and emails to the appropriate staff/department.
• Operate/Oversee the operation of television in the lounge.
• Raise for the subscription of the TV decoder.
• Provide administrative /secretarial support for staff as may be requested.
• Receive mails/correspondence and distribute accordingly.
• Taking minutes at every General Staff Meeting and circulating such minutes latest 24 hours after the meeting.
• Raising of requisitions for the procurements of office consumables and internet subscription.
• Daily update of monthly and daily regular staff attendance
• Preparation of monthly attendance sheet for HR Payroll inputs.
• Organise/Provide refreshments for executives/management staff meetings.
• Daily supervision of cleaning operative in ensuring that administrative block is always tidy.
• Perform other duties as may be directed.
• Management reserves the right to add or remove from your responsibilities and can transfer you to another department where it feels you could perform better

Minimum Qualifications

• Bachelor’s Degree or HND in Business Administration, Secretarial Administration or related fields.
• At least 2 years working experience in a similar position
• Demonstrable experience in customer service in an environment requiring tact, judgment and discretion in handling client’s complaints and/or requests
• Experience in using a wide range of relevant IT packages/equipment.
• Excellent communication skills

Minimum Competency / Skills:

• Must be proficient with the keyboard and IT applications –Microsoft office suite (excel word and power point), outlook express, internet etc.
• Excellent organizational skills, ability to multi-task and organize others
• Excellent oral and written communication skills and ability.
• Ability to work under pressure and be flexible as part of a small team.
• Attention to detail and deadlines. Ability to filter information and assess priorities.
• Excellentknowledge of customer service principles and practice.

Salary
N50,000 - N70,000 Monthly.

Application Closing Date
27th September, 2022.