Community Liaison Office Assistant (CLO Assistant) at the U.S. Embassy

The U.S. Mission to Nigeria comprises of the Embassy in Abuja, FCT, and the Consulate General in Lagos. U.S. Consulate General Lagos is the Mission’s representative to the Nigerian people in the southern region.

We are recruiting to fill the position below:

Job Title: Community Liaison Office Assistant (CLO Assistant) - U.S. Citizen Eligible Family Members (USEFMs)

Announcement Number: Abuja-2022-113
Location: Abuja
Hiring Agency: Embassy Abuja
Series/Grade: FP - 0105 7
Promotion Potential: FP-7
Work Schedule: Full-time - 40 hours per week

Overview

• Hiring Path: Open to the public
• Who May Apply/Clarification From the Agency:
  • For USEFM - FS is 07.  Actual FS salary determined by Washington D.C.
  • U.S. Citizen Eligible Family Members (USEFMs) - All Agencies
• Security Clearance Required: Top Secret Clearance
• Appointment Type: Permanent
• Appointment Type Details: Definite not to Exceed (5 years)

Summary

• The work schedule for this position is: Full Time (40 hours per week)
• Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
• Supervisory Position: No
• Relocation Expenses Reimbursed: No
• Travel Required: Not Required

Duties

• The CLO Assistant is a mandatory ICASS package and as such serves all participating USG agencies at post. 
• The CLO is a rated ICASS service provider whose base constituency includes all direct-hire employees, family members and members of household. 
• The Abuja Community Liaison Office serves a client base of approximately 300 people. The incumbent assists the Community Liaison Office in developing and maintaining key contacts and managing information that benefits the morale and welfare of the entire mission including TDYers, Long-Term Contractors and LES. 
• Supports eight (8) areas of CLO responsibilities (Event Planning, Community Liaison, Welcome & Orientation, Guidance and Referral, Information & Resource Management, and Education Liaison) as well as the management of post programs to maintain high morale of community members. 
• The CLO Assistant identifies needs within the post community and responds with effective programming, information, resources, and referrals. 
• The incumbent works under the loose supervision of the CLO and is expected to interact independently with CLO clientele to develop CLO materials/programs, and to generate ideas for CLO events. 
• This position will require a Top Secret (TS) clearance to be able to fully cover the duties and responsibilities of the CLO Coordinator (who has a TS clearance) when they are out of the country/unavailable.  
• The duties and responsibilities include attending Country Team meetings, to be a voice for the entire diverse community; attending the Emergency Action Committee meetings for crisis management and have a clear understanding of who makes up the community at post. 

Qualifications and Evaluations

• Education Requirements: Completion of Secondary School or received high school diploma
• Experience: Minimum of two (2) years of clerical or administrative experience in a management/administrative support or executive assistant role with familiarization of newsletter and other publication processing is required.  

Skills and Abilities: 

• Excellent communication (written and oral) skills. Strong organizational skills and ability to prioritize multi-tasks. 
• Strong interpersonal skills in order to deal with a variety of Embassy personnel and delegations. 
• Strong research skills in order to respond to inquiries from the Embassy community. 
• Must be proficient in the use of MS Outlook, MS Teams, Word, Excel, PowerPoint, Publisher, Canva and Share Point. 
• Accuracy is required for the drafting and editing the monthly newsletter, weekly round-up, memos, invitations to diplomatic missions, vendors and internal mission staff.  
• Accuracy is also required for reconciliation of expenses for events. 

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.

Evaluations:

• This may be tested. Please specify the level of proficiency in the language listed.

Language: 

• Level IV (Fluent) Speaking/Reading/Writing in English is required.

Equal Employment Opportunity (EEO):  

• The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Benefits and Other Info

Benefits
Agency Benefits:

• Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Abuja, Nigeria may receive a compensation package that may include health, separation, and other benefits.
• For EFMs, benefits should be discussed with the Human Resources Office.
• The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

• For the current COVID-19 Requirements please visit the following link.

Hiring Preference Selection Process:

• Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

• AEFM / USEFM who is a preference-eligible U.S. Veteran*
• AEFM / USEFM
• FS on LWOP and CS with reemployment rights **

* Important

• Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.  
• A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. 
• The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 
• ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
• For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

Marketing Statement:

• We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Salary
USD 38,894 / Annum

Application Closing Date
10th October, 2022.