Quacquarelli Symonds (QS) Limited is a global leader in higher education services. We are the data analytics, performance insight provider and intelligence partner supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals that are seeking to further their academic progress and career development. Our portfolio of professional services includes consultancy, student mobility and academic partnerships management, international enrolment and branding solutions.
We are recruiting to fill the position of:
Job Title: Admissions Specialist
Location: Abuja, NG
Job Type: Full-Time
The Role
The successful candidate will be an experienced and highly detail oriented individual with the ability to provide admissions and visa support to prospective students.
The role will focus on executing day-to-day admissions tasks as well as post deposit enrolment services.
The role requires actively working with QS Enrolment Managers, QS recruitment partners, and QS Partner Institutions. Most importantly, the successful candidate will believe in our mission of enabling qualified students to access the best education options around the world.
Key Responsibilities
Execute international students admissions process to partner institutions across wide range of partners and destinations
Manage the undergraduate or the postgraduate application processes and systems, monitoring turnaround times and ensuring quality and efficiency of the process
Provide post deposit enrollment services including but not limited to requesting visa documents, arranging student visa interviews, booking student accommodation and providing pre-departure information
Support the global admission function in monitoring the efficiency of central processes and identifying ways in which the system can be made to work to the best advantage of applicants and partner institutions
Work across our global team to provide admissions related best practices, training and destination specific knowledge
Work closely with university partners to ensure admission requirements and processes are understood and communicated across internal and external stakeholders
Review admissions related data for deficiencies and update information in response to research findings
Maintain up-to-date records of program requirements
Requirements
Demonstrated knowledge and experience:
2+ years’ of progressive experience in admissions and enrollment roles in an agency and/or university and/or Ed Tech organization setting
Experience working with different applications systems such as UCAS, Common app, Study Link and variety of admissions portals
Expertise and experience of managing student visa processes to major destinations such as UK, Europe, Canada, ANZ, USA
Strong problem-solving skills with the ability to handle complex problems, identify pinpoints and suggest solutions
Technical skills and qualifications
Working knowledge of spreadsheets, Microsoft Word, PowerPoint and Outlook
Experience working with a CRM (Hubspot, Salesforce, etc.)
Ability to work across cultures and languages
Advanced English skills are a must
Behavioural competencies:
Strong presentation and public speaking skills
Exceptional interpersonal, verbal and written communication skills
Strong problem-solving skills with the ability to handle objections
Aptitude for prioritizing tasks with a high attention to detail to ensure information accuracy
Ability to understand critical issues and bring appropriate resolution to complex issues.
A few things that make QS a great place to work include:
Competitive base salary
Vibrant social environment and multicultural, multinational culture, strong team spirit
Focus on welfare –global wellness team, Calm app, EAP and health plan, mental health first aiders, diversity and inclusion initiatives
Strong recognition and reward programs – peer recognition platform, quarterly and annual awards, annual bonus scheme
Support, learning, and growth opportunities across QS teams (Digital & Events, Marketing, Product Design, Enrolment Solutions, Regional QS Enrolment team leaders, and more)