Customer Service Representative at Earth Blend

Earth Blend was born in 2016 by a pharmacist with a desire to get nutrients into the body in the fastest form possible. Our team of pharmacists, nutritionists and food scientists scour the rich lands of Africa to find the most nutrient dense grasses, vegetables, fruits, and spices to formulate products that deliver the body with life saving benefits. In an effort to support local farmers and to ensure that our produce is of the highest quality and nutrient content, we use locally and organically grown produce only.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos
Employment Type: Full-time

Job Description

• The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists of Earth Blend (The Juice Lab).

Responsibilities

• Communicate with customers via phone calls, physical visit, email and chat.
• Make product orders on behalf of customers.
• Follow-up on products distribution to customers.
• Enter and manage data of old and new customers on company’s data base.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.

Qualifications

• Candidates should possess a Bachelor's Degree / HND qualification with a minimum of 3 years experience.
• Experience in fast moving consumer goods industry is a plus.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Application Closing Date
30th September, 2022.