Telesales Agent at ConSol Limited

ConSol is the premier provider of Contact Centre Services and Business Process Outsourcing (BPO) Customer Management Solutions (CMS) in Nigeria. Our corporate vision as part of our efforts to deliver customer management solutions is Building Bridges, Creating Opportunities. Our Mission is to “Set customer-centric service standards through synergy, trust and excellence in a manner that would enhance the profitability of our stakeholders’.

We are recruiting to fill the position below:

Job Title: Telesales Agent

Location: Oshodi, Lagos
Employment Type: Contract

Job Duties / Responsibilities / Accountabilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Generate sales leads and direct prospects to sales team
• Ask questions to understand customer requirements and close sales
• Provide customers with needed information and support
• Gather information from customers.
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Consistently ensure call (outbound) quality
• Contributes to team effort by accomplishing related results as needed.
• Exhibiting competent product knowledge.
• Promote good listening skills.
• Manage length of calls.
• Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
• Adherence to call script and call centre policies.
• Compile reports.

Requirements

• Candidates should possess an OND, HND or Bachelor's Degree with 1-3 years work experience.
• Only candidates withtelesales experience are expected toapply
• Candidates should be open to working night shifts.

Salary
N49,000 / month.

Application Closing Date
30th September, 2022.