Quality Control Personnel (Loan Company) at Eric Vsta Limited

Eric Vsta Limited is an e-commerce operation service providers devote to the Internet application technology. We adopt advanced network technology and strict management system, we adhere to the "Customer demand oriented" service purpose. We are committed to through cutting edge digital financial and big data innovation technology, to create a financial service platform with local features, effectively meet our customer funds requirements, try to let more people enjoy a better life.

We are recruiting to fill the position below:

Job Title: Quality Control Personnel (Loan Company)

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Summarize issues according to the quality control rules and standards for quality inspection of front-line tele sales records, control the risk awareness of tele sales, and timely feedback
• The daily sampling process of the problems that arise in a timely manner, effective answer the feedback and consultation of tele sales, and urge tele sales to improve the quality control problems that arise in the call
• Do a good job of reconciling the workload of tele sales, and send daily, weekly and monthly reports on time
• Optimize the quality control standard by combining the quality control results, and provide effective suggestions to the whole tele sales team level
• Assist the team in rountine research and data analysis.

Job Qualifications

• Candidates should possess a B.Sc Degree with at least 1 year relevant work experience.
• Online Loan experience is required
• Relevant telemarketing quality control work experience.
• Proficient in the use of Office software (PPT, Excel, etc.), with certain data processing and document editing skills
• Have good communication skills and team spirit.

Application Closing Date
3rd October, 2022.