Advisor - Compliance Monitoring and Assurance, Risk and Compliance at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Advisor - Compliance Monitoring and Assurance, Risk and Compliance

Job Identification: 1549
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Regulatory & Statutory Compliance
Division: Risk & Compliance

Description

• Liaise with relevant stakeholders across all MTN Nigeria business divisions to drive compliance with identified regulatory and statutory requirements and obligations
• Implement compliance monitoring activities in line with the company-wide risk-based compliance program and follow-up on agreed mitigation actions and plans to ensure all non-compliance issues are closed
• Assist with scheduled ad-hoc compliance reviews and audits of high risk areas
• Provide second line assurance to the business through compliance monitoring activities across all business lines, that operations are conducted in accordance with applicable laws and regulations
• Liaise with relevant stakeholders and key process owners to obtain evidence of compliance with regulatory and statutory requirements
• Produce high quality monitoring reports and analysis with insights on compliance monitoring activities, outcomes and trends
• Assist with preparing standard and ad-hoc information and data reports to the Group, executive management and other stakeholders as required
• Monitor observance of compliance regulations and coordinate activities with the Internal Audit & Fraud Management team
• Stay abreast of all relevant compliance and regulatory requirements within the Telecommunications Industry
• Partner with the assigned line of business, Risk, Audit, Legal and Control partners to monitor, implement and test that sound compliance programs are in place
• Evaluate effectiveness of available metrics and enhance or design new metrics to identify trends, patterns, or potential areas of concern
• Support the Compliance Manager in developing the Compliance Monitoring Plan
• Perform interpretive risk-based compliance monitoring reviews to obtain assurance as to compliance with regulatory requirements
• To escalate issues that are identified in accordance with the Group Compliance Monitoring Methodology
• Advise Line Management on possible financial impact across all divisions of regulatory/statutory developments and trends while highlighting potential revenue generation/cost saving opportunities
• Assist in coordinating day-to-day performance and quality monitoring exercises, implementing effective, proactive, quality processes at the operating level that will positively impact quality and enhance customer satisfactions
• Ensure customer queries are handled appropriately and in compliance to the MTNN regulatory framework.

Requirements
Education:

• First Degree in any relevant discipline.
• Fluent in English.

Experience:
3 - 7 years’ experience which includes:

• Demonstrated knowledge and experience of best practice compliance and governance frameworks, methodologies and emerging practice, compliance monitoring and risk assessments in the context of the Nigerian and global telecommunications industry
• Experience and understanding of the Nigerian telecommunications industry and regulatory framework is preferable
• Experience working in a team and good interpersonal skills
• Prior experience planning and executing numerous complex projects under pressure
• Strong and effective business communication (verbal and writing skills)
• Strong analytical skills
• Strong knowledge of internal controls is an added advantage
• Experience and knowledge of Data Analysis, Research & Risk management would be an advantage.

Application Closing Date
11th October, 2022 (11:59 PM).