Operations Manager at a Food Production, Processing, and Packaging Company - Oyeth Consult Limited

Oyeth Consulting Limited - Our client, who is into the production, processing and packaging of Food Spices, Flour, ChinChin, Bread, Water, Zobo and other food and drinks items, and located in Ogombo Road, Eti-Osa LGA, Ajah, Lagos, is recruiting to fill the position below:

Job Title: Operations Manager

Location: Eti-Osa Ajah, Lagos
Employment Type: Full-time

Overview

• Are you passionate about providing operational success in a food production, processing and packaging business? Are you looking for an exciting job opportunity that allows you to get creative and explore innovative ideas? If so, we have the perfect opportunity for progression for you!

Responsisbilities
You’ll be Great if:

• You lead by example with a ‘hands-on’ approach to food and drinks delivery and coaching other operational team members to deliver the highest standards of service
• You have the ability to manage and motivate teams without compromising on the quality of guest service
• You oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service
• You monitor property condition, cleanliness, cost control, and quality of product and service throughout the factory
• You operationally support all departments as needed and you manage any incidents or accidents involving guests or staff members
• You proactively identify and address any weaknesses in information dissemination between teams
• You meet and greet high networks customers, and be their first point of call when required throughout their visit at the factory
• You ensure customer satisfaction when handling complaints and coming up with solutions, analyzing and replying to customer’s feedback and oversee the factory’s quality performance.
• You enjoy leading a team, going the extra mile to ensure excellence and factory policies and standards are adhered to
• You manage the daily operations of the factory ensuring that the team deliver great quality products and service in a warm and friendly environment
• You lead and develop an energetic workforce, having involvement in recruitment, learning and development, employee relations issue and team engagement initiatives.
• You plan and implement the delivery of service for all operational departments to meet and exceed guest expectations
• You ensure factory employees highly values team spirit and operates on a rotating duties approach
• You lead and motivate employees in providing day to day leadership and direction and drive sales and profitability forward

The Person

• Minimum of HND / B.Sc
• At least 3+ years’ experience working in related role
• Ability to work under pressure in a fast pace environment
• Someone hardworking, trustworthy & genuine.
• Accountable and resilient

Skills Required:

• Team first attitude
• Exceptional customer service skills
• Resilience and drive to get things right first time
• Flexibility, problem-solving skills and multi-tasking ability
• Superb communication, leadership and management skills
• Strong ability to upkeep morale within a team and a positive can-do attitude

What's on Offer

• Salary range – N80,000 – N150,000 per month
• Secure permanent role and flexible hours
• Complimentary meals while on duty

Application Closing Date
30th October, 2022.