IT Manager at Skipper Seil Nigeria Limited

Skipper Nigeria Limited is the fully owned subsidiary of skipper T&D DMCC UAE and is has its 23 years of standing in Nigeria with investments into manufacturing of medium voltage Transformers & switchgears, Re-manufacturing of power transformers & generators based out of Lagos, Nigeria. Besides manufacturing Skipper is also into EPC of power plants, substations and transmission lines across Africa, Middle East and Asia.

Skipper (metering and storage power division) has been into supply and installation of solar mini grids since 2008 with few installations in REA (Rural Electrification Agency). However, Skipper started its own production of electricity tariff meters & Green generators from its Lagos factory in 2021 with its first installation of 105 KVA green generator in Taraba state (Wukari hospital). Thereafter it has been augmenting its production capacity with bare minimum service calls. Its standard range includes 5 & 10 KVA in single phase and 15, 45, 60KVA in 3 phases with hybrid power options.

We are recruiting to fill the position below:

Job Title: IT Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• As an IT technical support officer, you'll install and configure computer systems, diagnose hardware and software faults and solve technical and application problems, either over the phone or in person.
• You'll cover one or more areas of expertise, depending on the size of the organisation you work for. It's common practice for a technical IT support team to be divided into first and second-line support, with the second-line support staff handling the more specialised queries that the first-line support could not deal with.
• The work is as much about understanding how information systems are used as applying technical knowledge related to computer hardware or software.

Responsibilities

• Keep computer systems running smoothly and ensure users get the maximum benefit from them
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Respond within agreed time limits to call-outs
• Work continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritise and manage many open cases at one time
• Rapidly establish a good working relationship with customers and other professionals, such as software developers test and evaluate new technology conduct electrical safety checks on computer equipment.

Requirements

• Candidate must have experience of working on SAP - MM Module
• Education-UG: B.Tech in IT or Computer Science
• Proficiency in Microsoft Office and SAP.

Salary
N120,000 - N150,000 monthly.

Application Closing Date
15th October, 2022.