Rosabon Financial Services Limited - Award winning Rosabon Financial Services is a member of the Concept Group. Licensed by the Central Bank of Nigeria, CBN on April 22, 1993 and being a long standing member of the Equipment Leasing Association of Nigeria (ELAN), the organization has evolved into Nigeria’s leading Non-Banking Financial Intermediary and Equipment Leasing firm focused on niche and general markets.
We are recruiting to fill the position below:
Job Title: Head, Digital Banking
Location: Lagos
Employment Type: Full-time
Job Summary
The Head, digital Banking Officer works to ensure all digital channels complaints have gone through sufficient examination, analysis, escalation and reflection, and if possible, rectification by applicable parties.
He participates in testing and quality assurancesfor key digital projects and ensure successful transition to production.
Duties & Responsibilities
Develop, implement and support a set of relevant, innovative and comprehensive digital solutions and services to various customer segments
Develop and lead a strategy to build a new, industry-leading digital platform
Deploy quantitative and qualitative methodologies in assessing market preferences, and adapting business needs likewise, in inventing and redesigning business solutions.
Leverage strong fintech/ financial services background in collaborating with IT leadership, to identify new and emerging technologies for digital transformation.
Identify, develop and deliver new revenue models
Fuel new ideas and digital products, innovate and experiment
Build digital partnerships and develop a true digital eco-system via 3rd party API solutions
Bring ideas, best-practices and innovation not already found within existing team
Team and digital product supervision. Provide team motivation and ensure uniformity in the understanding of business objectives.
Strategy and implementation of a new Digital Bank
Engage closely with the Digital Channels Enterprise Security Risk and Resilience team to assure platform and application releases meet the required penetration and application scan requirements
Spearhead processes and interactions for the design and deployment of strategic fit-for-market bank products.
Actively participate with product development and architectural teams to define product requirements, specifications and acceptance testing criteria
Lead business development for digital products
Lead the support and operational representatives to achieve client satisfaction for clients using the products
Promoting teamwork by building an effective team committed to organizational goals
Define, maintain and update the automation framework
Train, guide and help various teams and testers in understanding the automation framework and ensure automation scripts are developed using the automation framework.
Act as checks and balances quality assurance to ensure processes are implemented in the defined technology solution and closing feedback loop as part of the continuous service improvement agenda
Ensure that all features in production are functioning and issues are properly prioritized
Develop digital strategies that enable the business to become more competitive, achieve specific business goals, growth the customer base, improve the customer experience and/or operate more efficiently
Provide sales support for new sales and existing client upsell for the Digital Banking Platform.
Qualifications / Requirements
Bachelor's Degree and/or Master's Degree in any quantitative field (Business, Mathematics, Economics, Finance, Statistics, Science, Engineering)
5 to 7 years’ experience in Digital banking functions
Experience in client and account management within the financial services industry is desirable
Experience working with product teams to design/build financial products
Experience managing mid-market financial institutions in the areas of relationship management, service delivery, and sales
Experience leading business innovation through change management and technology.
Strong understanding/focus on digital technologies.
Strong experience in consumer facing product management and design thinking
Demonstrated actual practice in scrum/iterative application development, web-oriented architecture, API strategy and Cloud computing
A proven knowledge of all aspects of the technology stack in a large scale, complex organization is critical.
Application Closing Date
12th November, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected]using the Job Title as the subject of the mail.