Front Desk Officer at Simplinteriors School of Interior Design and Entrepreneurship

Simplinteriors School of Interior Design and Entrepreneurship is an interior design school where we teach intending interior designers how to be successful interior designers and business owners.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Surulere, Lagos
Employment Type: Full-time

Job Responsibilities

• To be directly responsible to the Managing Director and Executive Director
• Ensure that the front desk is neat, presentable and equipped with all necessary supplies such as paper, pen and all necessary forms.
• Assisting with all admissions related tasks, including preparations for and assistance at school events taking calls and making sure enquiries from prospective new students are well recorded.
• Managing the inbound and out-bound phone calls and messages for the Simplinteriors School (from prospective and current students).
• Checking Google Leads, Hub-Spot, Corporate Email, Calls and WhatsApp for enquiries and then transfer the information of prospects to the excel sheets with comments.
• Handling students’ enquiries, complaints and providing appropriate solutions, alternatives and follow-up within the time limits for Simplinteriors School.
• Build customer relationships and trust with prospective and existing students through open and interactive communication.
• Keep records of interactions with the students on the appropriate excel sheets.
• Plan and organize the Free Class bi-monthly, as well as coordinate, plan and organize the school calendar and timetable.
• Follow up on students making sure school tuitions are paid on or before the sixth week of their programs.
• Keep record of all payments done by the students on appropriate excel sheets.
• Provide accurate, valid and complete information of prospective students by using the right methods of importing to excel sheets for proper documentation.
• Think up creative ways of generating sales leads for the School.
• Meet the target of reaching a minimum of 20 prospective students / day.
• Follow up and invite at least 20 to our bi-monthly Free Seminar.

Requirements

• Candidates should possess a Bachelor's Degree with 1 - 3 years work experience.

Application Closing Date
19th October, 2022.