Waiter / Waitress at Villa Park Hotels and Suites

Villa Park Hotels and Suites is a beautiful, fantasy-like journey into a glamorous world of pure luxury, privacy, exceptional service and gratifying indulgence. Founded in 2007 to add a touch of professionalism to the hospitality and tourism industry, it is located in one of the most secured and serene locations in Lagos.

We are recruiting to fill the position below:

Job Title: Waiter / Waitress

Location: Amuwo Odofin, Lagos
Employment Type: Full-time

Job Responsibilities

• Greeting and serving guests
• Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
• Prepare tables by setting up linens, silverware, and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drink orders, using a POS ordering software, order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages (when necessary)
• Communicate order details to the Kitchen Staff and Bar Men
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses, and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g., parties)
• Follow all relevant health, hygiene and safety regulations
• Provide excellent customer service to guests
• Must be polite with guests
• Must be a team player and be able to effectively communicate with Kitchen Staff and Bar Men to make sure orders are accurate and delivered promptl

Skills and Requirments

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness, patience, and perseverance for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit.
• Must have passion for service, team spirit and skill of excellent guest service.

Application Closing Date
1st December, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.