Customer Service Representative (Female) at Contacta Support Solutions Limited

Contacta Support Solutions Limited is a customer service company offering training, consulting and outsourcing services, with a passion for providing and promoting excellent customer experience.

We are recruiting to fill the position below:

Job Title: Customer Service Representative (Female)

Location: Anthony Village, Lagos
Employment Type: Full-time

Responsibilities

• Welcome and receive all walk-in customers
• Take their orders, requests, and complaint and handle them professionally
• Receive online orders and manage social media interaction swiftly and perform all necessary follow-up
• Pick up incoming calls promptly and address all customer concerns effectively
• Document interactions and log orders received, etc.

Requirements

• Interested candidates should possess an OND, HND or Bachelor's Degree in relevant fields with a minimum of 1 year work experience.
• The preferred candidate must be female, age 24 -35 years
• Have at least one-year working experience in a retail store or supermarket selling via social media platforms.
• Good knowledge/use of social media platforms,
• Great writing and communication skills.
• Must be computer literate and can work with Microsoft Office tools
• Must be a fast learner who pays attention to details
• Willing to work on Saturday (10am - 4pm).

Salary
N50,000 - N70,000 monthly.

Application Closing Date
24th October, 2022.