Community Liaison Office Coordinator at U.S. Consulate

The U.S. Mission to Nigeria comprises of the Embassy in Abuja, FCT, and the Consulate General in Lagos. U.S. Consulate General Lagos is the Mission’s representative to the Nigerian people in the southern region.

We are recruiting to fill the position below:

Job Title: Community Liaison Office Coordinator - U.S. Citizen Eligible Family Members (USEFMs) (CLO Coordinator)

Announcement Number: Lagos-2022-111RA
Location: Lagos
Hiring Agency: Consulate General Lagos
Series / Grade: FP - 0105 6
Work Schedule: Full-time - 40 hour per week
Promotion Potential: FP-6

Overview

• Hiring Path: Open to the public
• Who May Apply/Clarification From the Agency: 
  • For USEFM - FP is 06.  Actual FP salary determined by Washington D.C.
  • U.S. Citizen Eligible Family Members (USEFMs) - All Agencies
• Security Clearance Required: Top Secret Clearance
• Appointment Type: Permanent
• Appointment Type Details: Definite not to Exceed (5 years)

Summary

• The work schedule for this position is: Full Time (40 hours per week)
• Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
• Supervisory Position: Yes
• Relocation Expenses Reimbursed: No
• Travel Required: Not Required

Duties
Basic Function:

• Basic Function: The CLO is responsible for developing and managing a program based on community demographics and post- specific needs.
• Development and implementation of the program has direct impact on post morale and affects overall work performance, productivity, retention, community spirit, and individual and family well-being in a foreign environment.
• The CLO develops evaluation criteria and conducts periodic surveys to assess program efficacy.
• Based on analysis of formal and informal surveys, the CLO develops and implements a long-range program plan that outlines goals to maintain and enhance morale at post.

Qualifications and Evaluations
Education Requirements:

• Completion of Secondary or High school is required. 

Experience: 

• Minimum of two (2) years in real estate/property management and administrative management is required.

Job Knowledge: 

• The complexity of issues in the daily administration of the program requires knowledge of pertinent DOS regulations, programs, and policies, as well as host-country laws, practices, and mores.
• This knowledge is particularly critical to performance of CLO duties in employment liaison, education liaison, crisis management, and security liaison where USG and State Department regulations, policies and initiatives govern programs and benefits critical to the general well-being of FS employees and family members. 

Evaluations:

• This may be tested. Please specify your level of proficiency in the language listed.

Language:  

• Fluent in written and spoken English is required.

Skills and Abilities: 

• Standard knowledge of Microsoft Office software computer environment required; ability to draft and edit material for correspondence and publication required.
• Advanced knowledge of Microsoft Publisher for developing fliers is required. Ability to demonstrate good interpersonal/customer service skills is required.
• Demonstrated ability to assess numbers of staff and family members at post, arriving and departing post is required.  

Equal Employment Opportunity (EEO):  

• The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.

Other Information:

• Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. 
• Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

• AEFM / USEFM who is a preference-eligible U.S. Veteran*
• AEFM / USEFM
• FS on LWOP and CS with re-employment rights **

* Important

• Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 
• ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
• For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

Marketing Statement:

• We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Salary
USD 43,507 / Annum.

Benefits and Other Info

Benefits
Agency Benefits:

• Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Lagos, Nigeria may receive a compensation package that may include health, separation, and other benefits.
• For EFMs, benefits should be discussed with the Human Resources Office.
• The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Application Closing Date
11th November, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Instruction

• All candidates must be able to obtain and hold a Public Trust clearance. 
• To apply for this position click the "APPLY TO THIS VACANCY” button at the top of the page. Click on the “Submit Application” button to complete your application process.   For more information on how to apply visit the Mission internet site.

Required Documents
In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

• Copy of Orders/Assignment Notification (or equivalent)
• Residency and/or Work Permit
• Secondary School Certificate
• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

Next Steps

• Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 
• For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
• Thank you for your application and your interest in working at the U.S. Mission in Lagos, Nigeria.