Information Technology (IT) Administrator at Frigoglass Industries Nigeria Limited

Frigoglass Industries Nigeria Limited is the global leader in the Ice Cold Merchandisers (ICM) market and the principal supplier of glass packaging in the high growth markets of West Africa, supplying to more than 10 countries across the continent. In our glass container business, we are focused on markets in Africa, which are increasingly the prime regions of investment for our customers. We aim to create value for our customers by building on our position as a leading supplier of glass bottles and complementary packaging solutions in West Africa.

We are recruiting to fill the position below:

Job Title: Information Technology (IT) Administrator

Location: Head Office, Lagos

Job Purpose

• Monitor Information Technology (IT) operations ensuring the enterprise networking and security is operating at optimum performance and execute corrective measures; Maintain and support both hardware and software

Responsibilities

• Upgrade and manage Information Technology (IT) hardware and resolve issues related to Local Area Network (LAN), Wide Area Network (WAN) and network infrastructures
• Regular maintenance of operating systems, workstations, servers, fire control systems, access control and others
• Render technical supports to Business Units and serve as a back end support Administrator on technical issues to the Company’s Helpdesk Specialists and other Information Technology (IT) Administrators
• Manage and maintain user accounts on Microsoft 365, critical cloud storage, provisioning, controlling storage allocated to systems and users
• Install new software releases and system upgrades; evaluate and install patches, deploy bit locker, checkpoint Virtual Private Network (VPN) and identity agent across all workstations and platforms
• Check security breaches, perform anti-virus check, document site configuration, review event logs, and troubleshoot reported problems
• Monitor Microsoft Dynamic Navision, manage and administer Microsoft SQL 2019 to support database
• Responsible for the enterprise network and in an undesirable event that the site’s network is experiencing problems escalate to the Group Information Technology (IT) department.
• Monitor Service Desk ticketing system (Jira) and offer remote support
• Support development or Enterprise Resource Planning team in maintaining a continuous software deployment and configuration model
• On-Call support for any Information Technology-related emergencies twenty four hours

Qualifications & Experience

• Bachelor's Degree or Higher National Diploma (HND) in Computer Science, Information Technology or other Information Technology (IT) related studies
• 7 - 10 years work experience as IT Administrator or Systems Administrator
• Microsoft Certified Professional (Solution Expert, Associate)
• CompTIA, Networking or ITIL and CCNA will be an added advantage
• Knowledge of system security (e.g. intrusion detection systems), data backup, and disaster recovery
• Knowledge of workstation imaging (procedures and tools)
• Knowledge of Active Directory and networking and Microsoft 365 and Server Operating System
• Ability to interact professionally with all levels of personnel and pay attention to details
• Project Management Professional

Competency and Skill Requirement:

• Advanced knowledge of Azure Active Directory, On-Premise AD, DNS, SSO, AD Certificate Services, and other Windows-based management services
• Knowledge of Microsoft Endpoint Configuration Server (SCCM)
• Knowledge of IT infrastructure systems like firewalls, VPNs and Active Directory

Application Closing Date
26th November, 2022.