Lounge Manager at Gentlemen's Quarters Global Services Limited

Gentlemen's Quarters Global Services Limited offers World class restaurant and lounge experience. With outlets in Osogbo - Osun State, Ibadan - Oyo State and Maitama - Abuja, our highly trained staffs are always willing to serve. Our restaurant boasts of Chinese, local and other continental dishes while our lounge offers top of the range premium drinks. A taste of our hospitality will leave you asking for more.

We are recruiting to fill the position below:

Job Title: Lounge Manager

Location: Maitama, Abuja (FCT)
Employment Type: Full-time

Job Description

• We require the services of a committed and proactive lounge manager who would enjoy working in an exciting, fast-paced environment.
• The lounge manager will promote and grow the business and ensure that guests get excellent drinks, food, and service at all times.
• You will also manage inventory and resources, plan events, ensure that quality and safety controls are followed, create schedules, and set business objectives to increase profits and maximize customer satisfaction.
• You should also be able to work with diverse personalities and diffuse tense situations.

Responsibilities
Your responsibilities shall include but not limited to the following:

• Managing the business aspects of the lounge such as taking inventory, managing budgets, and setting goals.
• Training staff to provide excellent service to guests.
• Creating effective schedules and quickly resolving conflicts to ensure that the lounge is well staffed during peak hours.
• Setting and enforcing quality and safety controls.
• Working with diverse personalities both on the staff and patrons.
• Planning and taking part in events.
• Diffusing tense situations between guests or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed.
• Maintaining a fun, safe atmosphere for guests.

Requirements
The successful candidate is expected to have the following skills:

• Candidates should possess a Bachelor's Degree qualification with at least 4 years work experience.
• Strong understanding of business management and accounting principles.
• Excellent computer, problem-solving, and customer service skills.
• Exceptional communication and interpersonal skills.
• Ability to deal to irate guests.
• Willingness to work during peak hours, including nights, weekends, and holidays.
• Effectively delegate responsibilities and maximize resources.
• Decisiveness.
• Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.

Renumeration
Highly competitive.

Application Closing Date
10th November, 2022.