PZ Cussons is a dynamic consumer products group and innovator of some of the world's best known and loved brands. Calling on over 130 years of expertise, we operate internationally in carefully selected developed and emerging markets that present the greatest strategic potential for future growth. Our world-class supply chain and distribution networks enable us to meet our global consumer needs and deliver quality brands that add value and enhance everyday lives.
We are recruiting to fill the position below:
Job Title: Head of Retail
Job Requisition ID: JR000553 Location: Lagos
Job type: Full time
Department: Sales/Commercial
Department Strategic Objectives
Lead in the delivery of Joint Business plans with the customer towards the achievement of the overall organisation business and growth objectives in key accounts.
Job Purpose
Lead, develop, and ensure implementation of Key Accounts
Plans that are aligned with overall business strategies, and that
support achievement of profitable sales objectives
Responsible to:
Head of Sales/ Commercial
Responsible for:
Key Account Managers
Context / Scope
A key contributor to the success of the HPZ commercial strategic plan with an effective and flexible field sales force; demonstrating industry leadership in both volumes driving & brand building activity.
Key Accountabilities
Development of Joint Business Plans for managing selected Key accounts
Accountable and responsible to ensure achievement of agreed Key Accounts targets/KPIs
Drive Customers’ health check (TGM% & Debtors Day)
Define and execute strategies and plans for the key accounts in line with business requirements and growth projection
Lead the implementation and excellent execution of all channel/category activities for key account channels
Oversees the process of Credit Management
Drive the process of Business Planning Review for the function
Actively participate and provide inputs into the Commercial Planning process, support development and implementation of channel, category and customer strategy and plans to achieve the overall field sales objectives
Ensure development of careers and coaching of reports
Work with other leadership team to identify and develop successive business leaders.
Measurement/Performance Indicators
Availability and quarterly reviews of annual Joint-Business Plan with Key Account
Target vs. Actual monthly/yearly performance (volume/value, KPIs etc.)
Coaching and development plan
Internal & External Relationships:
Head of Sales
Heads of Department (Marketing/Sales/Channel/Supply Chain/Finance/HR)
Line Managers (Performance Management, recruitment, induction)
Key Accounts Customers
PZ Marketing & Sales network
Knowledge, Skills & Experience Needed
First Degree in any discipline
Post Graduate degree will be an added advantage
Experiences:
6+ years in marketing or sales, and over this period has successfully delivered on KPIs
Experience in either Channel, Customer or Field Sales management
Experience in managing Retail outlets
Demonstrated success in other roles.
Demonstrated ability to coach and develop a team
Has People management experience.
Knowledge:
Knowledge of Business strategy development
Working Knowledge of core Commercial Planning process (IMEX, CPM, Battle Plan, Risk & Opps, RiRo, SLOBs).
Knowledge of Field Sales, Channel and Distributor Management
Good knowledge of channel structure and opportunities
PZ Cussons Leadership competencies
Functional or Technical / Business Skills: (What can the holder do)
Commercial Acumen - Proven Strength
Customer Management - Proven strength
Negotiation Skills - Mastery
In Market Execution - Proven Strength
Selling Skills - Proven Strength
Sales Drivers - Mastery
Channel Strategy - Proven Strength
Presentation & Communication - Proven Strength
Leadership Skills - Proven Strength
Required Behavioural Competences:
BOLD: by being open, welcoming and genuine
TOGETHER: by pushing for opportunities to learn and grow towards achieving organisational objectives
BOLD - be courageous to challenge in the right way for the right reasons
STRIVING: by planning and organising activities to achieve defined goals
TOGETHER: internally and externally to better serve our customers and other stakeholders
ENERGETIC: by demonstrating drive and resilience to achieving agreed objectives.