Sales and Lettings Administrator at Troloppe Property Services

Troloppe is a leading property services company, providing bespoke solutions in advisory, brokerage, appraisal, market research and turnkey solutions to owners, occupiers and property investors. As well as providing property solutions we also develop commercial and residential units.

Our growth has been based on maintaining relationships with our extensive client base, ranging from financial institutions, government agencies, airlines and servicing companies, manufacturing companies, multinationals and local corporations, to private developers and investors.

Troloppe Property Services is recruiting to fill the position below:

Job Title: Sales and Lettings Administrator

Location: Nigeria

Job Description

• To provide administrative support to the Agency & Brokerage Team in a range of duties.
• The requirement is for a proactive and organised individual who will be able to carry out tasks through to a successful conclusion. Where necessary, training will be provided.
• The successful candidate will be organised, efficient, able to work quickly and accurately under pressure whilst maintaining excellent client care at all times.

Key Duties and Responsibilities
Administration

• Answer the telephone and deal with any client queries promptly and professionally. Take messages where necessary and pass them on to the relevant person within the team.
• Welcome visitors into the office and deal with any agency & brokerage queries they may have.
• Coordinate property inspections and client meetings for team members, where requested
• Maintain databases, ensuring property, client, applicant, tenant and tenancy details are always up to date and accurate.
• Assist in the production of marketing and promotional material
• Update the website, as required
• Download photographs, altering if necessary and adding to website
• Arrange for sales and lettings boards to be erected, where required
• Produce correspondence on behalf of team members
• Provide full office support, including typing, data entry, photocopying, filing
• Enter property requirements and availability on to databases
• Carry out any such ad hoc duties as may be reasonably required from time to time and in connection with the above

Desired Skills and Experience

• Good working knowledge of Microsoft Office software and willingness to learn new software packages.
• Ability to use graphic design software will be a bonus.
• Understanding of CRM software.
• Previous experience in an administrative /customer facing role.
• Good business writing skills - grammar, punctuation and spelling.
• Excellent communication skills.
• Excellent approach to customer service / client care.
• Attention to detail.
• Excellent time management skills.
• Understanding of property terminology.
• Confidence in own abilities.
• Excellent business writing skills.

Personal - Competencies

• Acts openly and honestly.
• Shows respect for others.
• Communicates with others in a clear and structured fashion.
• Demonstrates a 'can do' approach.

People Management & Development:

• Delivers agreed performance objectives with required support.
• Demonstrates a willingness and appetite to learn.
• Creativity & Innovation (Is curious, questioning and open minded about the way we do thing)
• Commitment & Drive (Has high standards and adheres to quality guidelines)
• Strives to deliver to the best of abilities at all times.
• Shows professionalism and loyalty to the Firm at all times.

Commercial Knowledge & Business Strategy:

• Shows a basic understanding of the marketplace in which the team /division operates.
• Is results orientated and develops internal network of contacts – forging relationships with colleagues.
• Is mindful of the impact of external spend.

Client Relationship Management:

• Demonstrates politeness with clients and identifies appropriate courses of action.

Application Closing Date
Not Stated

How To Apply
Interested and qualified candidates should:
Click here to apply online