Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company's product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.
We are recruiting to fill the position below:
Job Title: Lead, Brand & Marketing Communication
Location: Lagos, Nigeria
Job Type: Full-time
Job Purpose
The role of the job holder is to lead the creative development, planning and execution of all Brand and Communication initiatives for Airtel Brand within the framework of an agreed strategy, meeting operational targets for TOMA, MOUB Bonding, Revenues, Profitability, and increased Brand Equity.
Responsibilities
Brand Management to improve TOMA, MOUB, Bonding & ITP and ITR scores for Airtel Brand:
Development of Airtel Brand Strategy, governing all communications (for master brand and sub brands) and creative/advertising developments in a manner that will reinforce the key brand benefits and drive consumers to make Airtel their first Choice.
Provide strategic brand support and make recommendations on brand building initiatives per regions to drive brand performance for Airtel Brand
Co-ordinate all outlined Branding projects with the Group HQ & as well as the Nigerian team for timely execution.
Ensuring that the Brand guidelines are adhered to on all Brand materials nationwide to ensure consistency across markets, zones, and regions
Achieving cross-functional co-operation in all brands related activities creating a smooth flow of Brand Information Company wide thereby ensuring satisfaction scoring by internal and external customers.
Provide strategic branding support for in the implementation of brand assets & properties pan Nigeria and make recommendations on the required branding elements to drive brand saliency. All brand assets must be fully leveraged.
Campaign Execution:
Segment led Campaign development and management and working with Head of Media in achieving a 1+3 Message Policy for Airtel Nigeria.
Accurate and efficient development and management of the brief-to-break process with the agency.
Ownership and management of Brand creative material development process using approved agencies and third-party suppliers.
Collation and proper dissemination of needed campaign product information (both internal and external) to achieve seamless synergy in all Brand related matters.
Provide guidance to the media manager on the required media support & mix per campaign to optimize campaign performance in line with outlined objectives
Provide support to the Trade Marketing function through timely provision of required branding collateral and make recommendation on POS elements to drive performance in trade
Brand Performance & Campaign Evaluation:
Track, report and analyse brand performance monthly; identify gaps and make recommendations as required
Prepare campaign pre & post evaluations briefs and deliver the research team as required to ensure identified targets are met per campaign.
Optimization of the Brand and Communications Budget:
Manage the SCM process end to end to ensure quality standards are met within reasonable cost production boundaries in an efficient process which does not compromise stipulated timelines
Finance and SCM information management, e.g. OAFs and POs
Budget control and management and tracking to ensure budget optimization and no overspend
Reporting and collation of all departmental accruals for the month to ensure timely delivery to finance
Conduct regular financial reconciliation with the Agency to ensure timely payments due agency) fees and other ancillary payments) are made.
Agency Management:
Directly manage the advertising agencies and ensure superlative output and turnaround time on all projects.
Ensure regulatory compliance on All advertising materials and keep Airtel on the good side of the related regulatory bodies
Conduct bi-annual agency evaluations and prepare required documentation for cascade to all stakeholders.