Operations Lead, Diagnostic Services at Reliance Health

Reliance Health is a healthcare company using technology to make healthcare more affordable and accessible. Through an integrated approach that includes affordable health insurance, telemedicine and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets. We are also backed by some of the world’s most prominent investors including Partech, Y Combinator, and Tencent. 

We are recruiting to fill the position below:

Job Title: Operations Lead, Diagnostic Services

Ref: 2O6BCD3BJ3
Location: Lagos
Job Engagement: Full Time
Job Type: Permanent

Responsibilities

• Supervise the maintenance of all facilities, equipment, and assets of the clinic relevant to diagnostic services
• Perform diagnostic staff administrative duties including scheduling, onboarding and training of admin staff, adhoc staff hiring, etc
• Coordinate all patient scheduling and patient communications relevant to diagnostic services
• Ensure accurate documentations maintaining privacy and confidentiality of patient data
• Maintain thorough and accurate record keeping of expenses, revenues, patient data and other business critical information
• Train staff members on the use clinical software and integration with their processes
• Coordinate correspondence with government agencies/standards and other related regulatory bodies, ensuring strict compliance to obligations
• Manage payables and receivables from corporate/organizations and vendors (billing, collection and invoices)

Ideal Profile
Skills Required:

• Tertiary Education in a reputable institution
• Degree in Laboratory Science or a related clinical field
• Minimum of 5 years experience in operations management in a diagnostic facility including imaging and laboratory services either free standing or embedded within an inpatient or outpatient clinical facility
• Experience with scaling facilities and project management is preferred
• Excellent people and leadership skills
• Excellent data literacy, numeracy, and analytical skills
• Strong technical savvy and advanced proficiency with Microsoft Office, Electronic Medical Records and Project Management tools
• Strong communication – written and oral
• Comfortable working in multidisciplinary teams

What's on Offer?

• Great Opportunity

Application Closing Date
Not Specified.