Network Support Engineer at Promethean Consulting Limited

Promethean Consulting is a firm focused on providing enterprise class solutions and support to small and medium size organizations. We began business as Digital works Nigeria in 2009 and have since grown to become a company highly dedicated to delivering the highest quality service and solutions to our customers. We recognize the crucial role of Information technology in the growth of small and medium size business; therefore, our resources are channeled to making sure our clients are provided with up-to-date IT solutions and support for those solutions or similar to ensure clients growth.

We are recruiting to fill the position below:

Job Title: Network Support Engineer

Location: Lagos

Responsibilities

• Maintain enterprise network security design standards
• Ensures adherence to defined Network Engineering Processes/Procedures
• Engage and influence within the Cloud network security and broader engineering groups to champion best practices and collaborative work streams
• Coordinate with Tier 3 support to establish and manage clear escalation guidelines for supported system components
• Engineer security solutions and standards based on requirements, best practices, and technical knowledge
• Perform scopes of work as detailed in implementation plans assigned, such as, system builds, test plans, documentation, and training
• Implement and deploy data and network security projects, migrations, ongoing maintenance activities, and network engineering support
• Configure firewall rules, IPS, routing, and VPNs
• Execute service requests and document changes (such as new environment builds, major changes, version upgrades)
• Perform a wide range of system administration duties on core infrastructure, application, database, and other servers, including engineering, installation, break/fix troubleshooting, data protection and optimization
• Networking and virtualized networking
• Lead or assist in the data protection, disaster recovery and business continuance planning of a large, globally-distributed virtualization and storage infrastructure
• Regularly interface with, advise and collaborate with business stakeholders (e.g., product managers, business process owners, engineers and consultants)
• Serve as on-call infrastructure resource to troubleshoot operational issues (e.g., unavailability of IT systems)
• Configures, manages and maintains network-to-network VPNs
• Installing, configuring, and troubleshooting new or existing systems, including operating systems, storage devices, server applications, network applications, etc.
• Performing routine server maintenance tasks, such as monitoring performance, checking logs, updating software, installing patches, etc.
• Determining the cause of a problem and suggesting solutions based on experience with similar issues.
• Maintaining and troubleshooting of communication networks like LAN and VoIP
• Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP
• Providing technical support by creating documentation and training materials for new cloud system users.

Requirements

• Candidates should possess a Bachelor's Degree qualification.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using "Network Support Engineer" as the subject of the mail.