Agency Channel Officer at Addosser Microfinance Bank Limited

Addosser Microfinance Bank Limited plays an important role in widening the finance options available to MSMEs by providing finance for their businesses through value added products and services. Founded in 2008, Addosser Microfinance Bank Limited is one of the leading Microfinance banks in Nigeriaofferinga broad range of products and services, to serve it’s over 103,000 customers through our four business groups: Retail and Microenterprise Banking, SME Banking, Consumer Banking and Specialized products & investment.

We are recruiting to fill the position below:

Job Title: Agency Channel Officer

Location: Lagos

Job Description / Key Responsibilities

• Identify, assess and enroll new Agents in accordance with the Bank’s Agent selection Criteria and preset targets.
• Effectively monitor and carry out oversight on operations
• Marketing of the bank’s Agent banking products, value propositions and benefits to existing and new Agents
• Effective follow-up, Monitoring and carrying out periodic visits to Agent locations for assessments and feedback.
• Build and maintain a cordial relationship with Agents to achieve sustainable growth in number and volume of Agent transactions performed for the bank.
• Drive the growth of the bank’s market share in Agent banking services.
• Identify market opportunities for product innovation and deployments of Agent.
• Provide market feedback for service improvement and optimal customer experience.
• Work with the corporate communication and strategy department in the implementation of relevant marketing campaigns and promotional activities.
• Facilitate timely resolution of customer/Agent’s complaints.

Job Requirements

• Average educational attainment - OND holders minimum.
• Result-oriented and target driven, with 1 - 3 years of relevant marketing Experience.
• Physical fitness, mental alertness between Age 24 and 33 years
• Knowledge and familiarity with major cash-based markets /commercial streets in Lagos
• Ability to speak at least one major local dialect.
• High market influence and ability to sell financial products/benefits to existing and prospective (financial) agents
• Basic understanding of record keeping and KYC requirements in Microfinance Banking.
• Ability to use a digital device for agents enrollment and monitoring.
• Basic understanding of liquidity management and operational risk control.
• Flair for meeting people and ability to sell banking products to agents.

Application Closing Date
21st November, 2022.