Account Manager at Vodacom Nigeria

Vodacom is an African mobile communications company providing voice, messaging, data and converged services to around 50 million active customers. From our roots in South Africa, we have grown our operations to include networks in Tanzania, the Democratic Republic of Congo ('DRC'), Mozambique and Lesotho.

Vodacom is majority owned by Vodafone, one of the world's largest mobile communications companies by revenue. We're listed on the JSE Limited and our head office is in Johannesburg, South Africa.

Vodacom Business Nigeria is recruiting to fill the vacant position of:

Job Title: Account Manager

Department: Business Development
Locations: Lagos, Abuja, Port-Harcourt
Reporting to: EHOD Business Development
Employment Type: Permanent

Key Roles/Qualifications

• Responsible for sales/sales management: attracting new businesses while managing the growth of existing clients.
• Develop and maintain positive relationships with clients for future opportunities.
• Shall promote and maintain the strength of Vodacom's image and quality at all time.
• The job holder must have Bachelor's Degree or HND qualification in Electronic/Electronics, Telecommunications Engineering or Business related with a minimum of Second Class Upper/Upper Credit. The candidate must possess 5 years' Sales experience in Telecommunications or ICT environment.

Key Accountabilities

• Identify sales prospects
• Prospects aggressively and develops new customers through networking, referrals, company lead generation and cold calling and follows up appropriately to obtain appointments.
• Identify new business and ways to increase revenue share of within existing accounts.
• Monitor account performance and ensure that the set targets are met.
• Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.
• Manage the customer relationship for assigned accounts and develop revenue stream
• Be both proactive and reactive to the customer's needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)
• Monitor account performance and ensure that the set targets are met.
• Prepare necessary reports (RFP's, Metrics, Periodic Business Reviews) and maintain in company database. Provide monthly reporting of revenue intake and closed sales to EHOD, Business Development.
• Maintain complete customer files and maintain appropriate customer and prospect information into the company contact management database.

Knowledge:

• Demonstrate ability to interact and cooperate with all company employees.
• Build trust, value others, communicate effectively and politely with mutual respect
• Maintain professional internal and external relationships that meet company’s core values.
• Proactively establish and maintain effective working team relationships with all other departments.
• Have a good understanding of customer and market dynamics and requirements.

Skills:

• Excellent Communication Skills (Verbal and written)
• Good presentation skills
• Must be a team player
• Excellent interpersonal skill
• Must be energetic, honest and reliable

Application Closing Date
28th February, 2015.

Method of Application
Interested and qualified candidates should send their CV's to: careersng@vodacom.com