Senior Restaurant Manager at KyDAL Office Point (KOP)

KyDAL Office Point (KOP) is a world class organization which offers wide range solutions for effective and high performance of co-operate setups. We offer tangible supplies for smooth and effective office operations as well as strategic support for high performance and maximum output of personnel by delivering best practice HRM systems and training solutions. Our customized solutions are focused on helping Organizations optimize the potentials of their people - Primary Asset, while providing work tools that maximize output and productivity.

We are recruiting to fill the position below:

Job Title: Senior Restaurant Manager

Location: Ibadan, Oyo

Job Brief

• We are looking for Senior Restaurant managers to ensure smooth running of the outlet and that customers have smooth dining experience

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and Skills

• B.Sc Degree in Business Administration; Hospitality Management or Culinary schooling is a plus
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks 
• Strong leadership, motivational and people skills
• Acute financial management skills

Salary Range
N150,000 - N200,000 / month.

Application Closing Date
30th November, 2022.