You will be responsible for scoping, designing, and developing Bill of Materials with pricing for solutions relating to Microsoft Solutions.
You will architect for other areas of solution as the company deem fit from time to time
Your goal is to win the customer with innovative solutions that solve customers’ problem at a price point that gives competitive edge without compromising quality and integrity.
You will interface with external vendors, OEM, and sales team in ensuring optimum performance of the solution areas under your portfolio.
Speaking with customers via email, phone, physical meetings for initial requirement capture
Strong Knowledge of Microsoft Solutions.
Knowledge of Compute, Backup/DR and System
Basic knowledge of Network, Wireless, Collaboration, Security Solutions.
Maintain strong relationships with OEMs, in-market field sellers, partner under your area of concentration.
Keep up to date with various OEM product announcements and sales incentives and programs under your area of coverage.
Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by Presales Lead or Sales Lead.
Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the organization
Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported
Opportunistically pursues additional business development opportunities within clients. Collaborates with sales to ensure these opportunities are effectively covered and advanced
Maintains high customer satisfaction ratings that meet company standards
Completes required training and development objectives within the assigned time frame
Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions.
Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
Establishing the customer environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards
Design of new solutions and improving resilience of the current environment
Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
Deliver Proof of Concepts (POC)
Product presentations and demonstrations
Support with technical qualification of sales opportunities
Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.
Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP)
Support the team lead in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy
Recognize and actively seek ways to exploit IT to address complex business, organizational and technical issue
Liaise with vendors and other IT personnel for problem resolution
Other duties as may be assigned by your supervisor and management
University Degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or other related courses or numerate disciplines.
MSc will be an added Advantage
Microsoft Certified: Azure Solutions Architect Expert
Microsoft 365 Identity and Services
Microsoft Office Specialist: Expert (Office 365 and Office 2019)
MCSE: Core Infrastructure
Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert