Mastercard - We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
We are recruiting to fill the position below:
Job Title: Manager, Technical Architect
Job Requisition ID: R-183516 Location: Lagos
Employment Type: Full Time
The Customer Solutions Center is a new structure which enables Mastercard to develop better solutions & bundles for prioritized customer segments in markets.
It is the housing for all Mastercard capabilities in a geography, and it aims to drive Mastercard growth and revenue by creating and selling compelling data-driven, scalable needs-based solutions to new and existing customers by tapping into Mastercard’s extensive toolbox of products and services offerings.
Customer Solution Center Technical Architect is provider of deep expertise on solution architecture to ensure feasibility of bespoke implementation.
Working together with solution architect and solution specialists, Technical Architect understands details of proposed bundles & solutions to manage technical implications and to assess how they can be implemented with clients.
Technical Architect Reports to Customer Solutions Center Lead (CSCL).
Act as a technology expert for their geography or segment portfolio
Understand clients’ needs and current technological stack
Closely coordinate with solution specialists to understand product functional capabilities and technical integration requirements
Works with solution architect and solution specialists to recommend new needs-based solutions & bundles to customers to address key customer “pain points.”
Provide internal intel to the CSCL/Solution Architect on what is ready and roadmap timelines from a technology perspective
Support CSC value proposition development and sale:
Defines a locally relevant and globally scalable solution design based on existing Mastercard and partner 3rd party assets.
Provides techno-functional support in pre-sales narrative development and client conversations
Leads pre-scoping, pre-sales technical discovery and mapping to client environment
Map technical specifications of the proposed solution to the client architecture
Bring technology related budget discussions, in collaboration with Finance, to SA and squad team for problem solving
Identifies, readies and manages the local system integrators required to roll-out the new solutions/products in the market
Collaborate with the appropriate client teams to develop integration methodology of the new solution in the client environment
Closely coordinate with Market Delivery/TAMs or O&T Technical Consultants to ensure that post-sales handover is smooth
Manage handover to the implementation teams of MA and clients to ensure that the right technical integration roadmap has been laid out
Address technical concerns, ideas and suggestions related to proposed value propositions
Knowledge, insights and best practice sharing:
Shares best practices with Technical Architect community
Provides input to the product/solution groups and technology leads to enhance their product/solution and platforms to meet the needs of customer sin the market.
All about You
Bachelor's Degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education
Operational /technical background within the payments and financial services industries.
Prior Implementation, product management experience in payments domain platforms like Issuer processing, acquirer processing products is an advantage.