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Pop Corn / Ice Cream Maker at QMBMart Limited

Posted on Thu 17th Nov, 2022 - hotnigerianjobs.com --- (0 comments)


QMB Hypermart, a leading Retail and Lifestyle company in the FMCG Industry, is recruiting suitable candidates to fill the position below:

Job Title: Pop Corn / Ice Cream Maker

Location: Lekki, Lagos

Job Duties / Responsibilities / Accountabilities

  • Provide prompt and courteous service to all customers, encouraging the guest to return again to generate repeat business.
  • Greet all customers in a friendly and welcoming manner.
  • Fulfil customer requests with Pop Corn andIce cream purchases as indicated in the payment Voucher.
  • Prepare and serve all offered ice cream recipes.
  • Reconcile customer orders with the POS System indicators
  • Escalate returns and special transactions through the POS System.
  • Identify customer issues/complaints and take necessary steps to correct them by escalating them to the Supervisor.
  • Keep the Pop corn and Ice cream shop stocked with all necessary items and ensure an adequate record of the inventory is up to date and available.
  • Clean and organize the ice cream shop when necessary.
  • Notify management of all customer issues.
  • Enforce a clean and tidy work environment.
  • Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for other members of the Team.
  • Follow operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Associates and Customers
  • Adhere to and enforce all standard operating procedures in compliance with company policy, health, and food handling safety regulations.
  • Work with other Associates to ensure Ice Cream recipes are followed properly to ensure a consistent product. Over-pouring/over-scooping is not occurring and portion control is being followed; address issues if they are found.
  • Ensure the proper image is being maintained with respect to the grooming and dress code policy of QMB.
  • Perform all other duties as directed by immediate supervisors.
  • To fulfill any other work duties which may be required.

Requirements

  • Candidates should possess a minimum of SSCE with a minimum of 1 year experience.

Application Closing Date
30th November, 2022.

Method of Application
Interested and qualified candidates should send their CV to: careers@qmbmart.com using the Job Title as the subject of the mail.


  

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