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Female Front Office Manager at Prestigious Consulting Group

Posted on Fri 18th Nov, 2022 - hotnigerianjobs.com --- (0 comments)


Prestigious Consulting Group is a Professional HR Consultancy Firm. We focus on improving organizational performances through strategic people & process management. We focus on finding the best talents across Nigeria for our clients.

We are recruiting to fill the position below:

Job Title: Female Front Office Manager

Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Industry: Hotel

Job Description

  • We are looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after.
  • Your role will include overseeing employee schedules, front office staff training, and performing the basic reconciling of receipts.
  • You need to have good people skills, a professional appearance, and be highly organized to be a successful front office manager. The ideal candidate should have previous customer service and office management experience.

Responsibilities

  • Supporting, training, and supervising front office staff.
  • Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
  • Handling customer complaints and special requests.
  • Scheduling staff shifts and managing other HR-related tasks.
  • Maintaining an orderly appearance throughout the reception area.
  • Monitoring stock and ordering office supplies, including stationery and information leaflets.
  • Preparing monthly management reports on customer feedback, bookings, and cancellations.
  • Managing the departmental budget.
  • Updating files and records.
  • Enforcing all cash-handling, checking, and credit procedures.

Requirements

  • B.Sc or an Associate's Degree.
  • 2+ years of client services or management experience.
  • Great interpersonal and communication skills.
  • Excellent problem-solving skills.
  • Basic accounting skills.
  • The ability to remain positive and focused in a fast-paced environment.
  • Good time management skills.
  • Great computer skills and the ability to learn new skills quickly.
  • A professional appearance.
  • Must live around Lekki Phase 1.

Salary
N100,000 - N120,000 monthly

Application Closing Date
22nd November, 2022.

Method of Application
Interested and qualified candidates should send their Applications / CV to: [email protected] using the Job Title as the subject of the mail.

Note: Ready to resume immediately.


  

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